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Contacting customers after a sale to reassure them that they made the right decision is intended to offset: reverse satisfaction. cognitive dissonance. doubt resolution. relationship conflict.
Contacting customers after a sale to reassure them that they made the right decision is intended to offset cognitive dissonance.
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Asked 6/25/2016 11:51:51 AM
Updated 6/25/2016 1:37:31 PM
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This answer has been confirmed as correct and helpful.
Confirmed by jeifunk [6/25/2016 1:37:31 PM]
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