Knowledge Engines Knowledge agents refers to the system of creating knowledge including the research and development processes, experts, operational managers/administrators, software systems, archival knowledge resources and databases.

Multi-divisional form refers to an organisational structure by which the firm is separated into several semi autonomous units which are guided and controlled by (financial) targets from the centre.

H-form organisation is sometimes called a: Conglomerate.

Mechanistic Structure: the most common business structure and is typically used in a manufacturing environment.

A heterarchy is a system of organisation where the elements of the organisation are unranked or where they possess the potential to be ranked a number of different ways.