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Which of the following is not part of Customer Relationship Management? (1)Sales Force Automation (2)Contact Management (3)Lead Management
Lead Management is not part of Customer Relationship Management.
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Asked 11/20/2014 9:01:07 AM
Updated 7/4/2018 11:46:29 AM
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Lead Management is not part of Customer Relationship Management.
Added 7/4/2018 11:46:29 AM
This answer has been confirmed as correct and helpful.
Confirmed by Masamune [7/5/2018 5:41:23 AM]
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Questions asked by the same visitor
Which of the following is/are limitation(s) of system integration: (a). Leveling the Competitive Environment. (b). High initial set-up costs. (c). Power and interdepartmental conflicts. (d). Both b and c.
Question
Not Answered
Updated 2/8/2018 10:03:11 AM
1 Answer/Comment
High initial set-up costs and Power and interdepartmental conflicts are limitation(s) of system integration.
Added 2/8/2018 10:03:11 AM
This answer has been confirmed as correct and helpful.
Which one of the following is not a component of CRM system: (a). Market Research tools (b). Advanced Planning and Optimization (APO) software (c). Sales Force Automation software (d). Customer service and support tools -
Question
Not Answered
Updated 11/24/2014 12:52:28 AM
1 Answer/Comment
Advanced Planning and Optimization (APO) software is not a component of CRM system.
Added 11/24/2014 12:52:28 AM
This answer has been confirmed as correct and helpful.
Confirmed by selymi [11/24/2014 6:16:00 AM]
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