Question and answer
1. Excited by the prospect of being involved in a _______ process of decision making, Michael comes to realize that the decision involves much negotiating and many compromises among team members with competing interests and priorities. A. Incremental B. collaborative C. piecemeal D. garbage can 2. Jamal is assigned to a group charged with making a decision about improving efficiencies in his department. One of the ways he can prevent Groupthink from sabotaging the process of making an effective decision is to A. take responsibility for speaking out B. censor his own opinions. C. let someone
else gather information. D. stay out of deliberations altogether. 3. As the leader of an organization, Marissa knows that in order to foster creativity, she needs to build positive relationships with employees based on their A. age and gender B. financial situation. C. needs, aspirations, and skills. D. multicultural mindset 4. At a certain point in her creative process, Rita just decides to let go, rest, and let her subconscious do the work. Which stage of the creative process has she entered? A. Concentration B. Incubation C. Preparation D. Illumination 5. In the RAPID model for assigning clear roles and responsibilities, what does the R stand for? A. Review B. Reverse C. Recommend D. Role-assignment 6. As a human resources manager, Michelle recognizes that fostering high levels of involvement and engagement across cultural, racial, and ethnic groups actually increases A. conflict B. extrinsic motivation. C. creativity. D. external incentives and rewards. 7. In which model of decision making are complex, multilevel problems addressed rather than a single strategic issue? A. Collaborative B. Garbage Can C. Autocratic D. Rational .8 - Organizations can emphasize creativity by A. offering incentives like tickets to plays and cover B. offering onsite child care facilities. C. increasing workloads to generate stress. D. providing the time needed to think about problems. 9. Hostility to ideas that come from outside the organization rather than from within is commonly referred to as A. Nimby B. EAP. C. diversity aversion. D. NIH syndrome. 10. As they reach the _______ phase of the rational model of the decision-making process, Juanita and her team crystalize options for resolving the situation. A. analysis B. implementation C. incubation D. design 11. Melissa knows that in order for the decision-making process to be successful, she has to establish _______, distinguishing what truly matters to her organization and is critical to its success. A. extrinsic incentives B. global sustainability C. clear priorities D. reward systems 12. In the rational model of decision making, the _______ phase typically involves defining the situation. A. analytic B. pre-analysis C. attention D. design 13. According to some researchers, while creativity is a dynamic and complex process, certain patterns and elements of orderliness can also be observed. According to this interpretation, creativity is A. vertical B. chaordic. C. chaotic. D. linear. 14. From the perspective of creativity as a _______, the value of creativity lies in the usefulness of the outcomes it produces. A. trait B. process C. cognitive skill D. behavior 15. After coming up with a few new ideas for redesigning his company's logo, Murray asks his supervisor to check them out to see if they really communicate the message his organization is trying to communicate. At this point, he's engaged in the _______ stage of the creative process. A. analysis B. verification C. supervision D. resolution 16. In order to determine the type of decision style that best suits the problem at hand, what question must leaders first ask themselves? A. Is the acceptance of subordinates important to successful implementation B. "Is there likely to be conflict among subordinates over preferred solutions " C. "Does the problem possess a quality requirement " D. Do I have enough information to make high quality decision 17. In assessing alternatives that emerge from the creative process, Yvonne knows that she has to let go of her desire for a convenient solution. However, she also knows that she has to learn to listen to her A. intuition B. perceptual biases. C. cultural values. D. supervisor's objections. 18. After gathering all the facts and other sorts of input related to a decision, Angelina performs a _______ analysis, which will assess the costs and benefits of implementing a solution in strictly monetary terms. A. cost-effectiveness B. evidenced-based C. cost-benefit D. cost-attribution 19. When Charles and David perceive that it is in their best interest to remain ignorant about conflicts of interest and certain types of incentive systems currently applied throughout their organization, their decisions are influenced by A. motivate blindness B. incremental violations. C. reward systems. D. indirect blindness. 20. Which perspective on creativity suggests that it occurs as a result of the mutual influence of personal factors, environmental characteristics, and the nature of the task? A. Creativity as a set cognitive skills B. Creativity as behavior C. Creativity as a process D. The integrative perspective 21. The most important element of persuasive communication is A. credibility B. courtesy. C. a soft-sell approach. D. conciseness. 22. As his team enters the _______ stage of development, Spencer begins to feel more content about being a member of the team and begins to value the team's goals more than his personal ones. A. norming B. storming C. forming D. performing 23. During her first week in a new job at a new organization, Elsa receives an email with a few bits of _______, terms that are commonly used by people who've worked at the company for a long time but which are unfamiliar to her. A. filters B. jargon C. noise D. semantics 24. Supportive communication focuses on _______ rather than on the individual. A. general observations about the organization B. problems and their solutions C. evaluative observations of behavior D. company policies and procedures 25. The term _______ refers to the study of the meaning conveyed by words or symbols. A. attribution B. semantics C. encryption D. decryption 26. When one of her employees stops by to speak to her, Clarice always makes an effort to engage in _______, which involves taking conscious actions intended to clarify and confirm the meaning of what her employee is saying. A. active listening B. supportive communication C. personal counseling D. coaching 27. As a team begins to face some serious disagreements about progress achieved so far, a couple of members begin to openly question whether someone else on the team might be a better leader. Such issues are typical of the _______ stage of team development. A. norming B. storming C. forming D. performing 28. As a manager, Rick sometimes receives emails from the people who work under him that give responses that they think he'd like to hear rather than honest appraisals that would be more helpful to him. This kind of message manipulation is known as A. framing B. managing. C. massaging. D. filtering. 29. In contrast to other types of teams, _______ are responsible for implementing solutions as well as recommending them. A. self-direct B. project C. cross-functional D. process-improvement 30. Connie is known to be a task-oriented individual who can be depended on to provide good technical information, do her homework, and push the team to set high performance goals. Her role in the team would be considered a A. challenger B. communicator. C. collaborator. D. contributor. 31. _______ in managerial writing focuses on using correct grammar and composition, and following the technical rules of writing, including spelling and punctuation. A. correctness B. Courtesy C. Conciseness D. Clarity 32. One of the things Alexis enjoys about her team's _______ is that she's allowed to learn and experiment without fear of being ridiculed. A perceptual bias B. social facilitation C. cohesiveness D. conformity 33. During the _______ stage, group members typically consider issues such as whether overall objectives, resources, and constraints are defined and clear to all members. A. performing B. forming C. norming D. storming 34. One of the ways Francesca builds cohesiveness in the team she's managing involves A. imposing a clear hierarchy within the team B. providing competition with outside groups. C. increasing the size of the team. D. rewarding competition among team members. 35. "Let me see if I understand you correctly," Jason says, after listening to one of his employees. He then repeats what he believes what he's heard using his own words. This process is known as A. paraphrasing B. verification. C. evaluation. D. disambiguation. 36. "I understand what you're saying, even though I don't agree," is a type of _______ statement that characterizes one of the elements of supportive communication. A. Validating B. demeaning C. ownership D. bidirectional 37. A common misconception about self-directed teams is that A. team development requires considerable time and effort B. they don't need leaders. C. some members may not want more responsibility than they already have. D. power is an expandable and flexible resource. 38. In many cases, organizations will assign a team to solve a problem when A. individual commitment isn't essential B. performance doesn't require multiple skill sets. C. the task is complex. D. time is limited. 39. Businesses in the United States, and other Western businesses, understand that while preserving individual focus, they still need to take certain steps to build team cohesion and manage team diversity. To achieve this balance, they can A. reward individual contributions B. aim for harmony and quick consensus. C. focus only on long-term goals at the expense of short-term objectives. D. discourage conflicting opinions 40. As a general rule, groups larger than _______ members are less likely to function effectively. A. 7 to 9 B. 3 to 5 C. 8 to 10 D. 10 to 12 41. One of the characteristics often used to define conflict is that it's A. inevitable B. Short- term C. non-disruptive D.functional 42. From the perspective of _______ leadership, the organizational bottom line is less important than the leader's capacity for honesty, integrity, character, or spirit. A. Share B. collaborative C. authentic D. servant 43. Fiedler's contingency model of leadership suggests that A. followers will adapt to behavior of the leader B. behavior can consistently predict whether the task is related to effective leadership. C. relationship-oriented leaders will be most effective when the situation provides less control. D. the power of the leader is not a key situational factor. 44. In managing a conflict between two department heads, Sam knows that the goals are clearly incompatible, the parties have equal power, and a quick solution is necessary. Which style of conflict management is he most likely to choose? A.Collaborations B. Avoidance C. Accommodation D. Compromise 45. The _______ approach to leadership addresses the question of effective leadership based on personal characteristics. A. individual indifference B. behavior C. trait D. contingency 46. According to Bernard Bass, the _______ leader exchanges rewards for services rendered so as to improve subordinates' job performance. A. compensatory B. performance-oriented C. transactional D. rewards-oriented 47. Roxanne recognizes that by establishing rules that limit contact between two employees who are in conflict, she can implement a quick, short-term _______ approach to managing the conflict. A. behavioral B. avoidance C. accommodating D. attitudinal 48. To be creative, leaders need a sense of _______ or passion that drives them in a singular direction. A. perspective B. productivity C. poise D. purpose 49. Which is the best conflict management style to use when the issues are complex and require input and information from others, and when commitment is needed? A. Collaboration B. Accommodation C. Avoidance D. Competition 50. Experience has led Doreen to recognize that the best conflict management style to use when the goals are clearly incompatible, when the parties have equal power, and a quick solution is needed is A. avoidance B. accommodation. C. compromise. D. collaboration. 51. Creative leaders needs to display _______, which may be described as a capacity to learn from their experiences, engage in self-reflection and self-critique, and apply their learning to future problems. A. empathy B. humility C. learning agility D. energy 52. Which of the following terms describes an ethical violation of negotiation practices that highlights positive information while minimizing negative information? A. Selective disclosure B. Deception C. False promises D. Misrepresentation 53. Deborah Ancona, director of the MIT Leadership Center, suggests that one of the specific capabilities of leadership involves developing an understanding of the environment in which an organization operates, a capability she refers to as A. relating B. decomplexing. C. visioning. D. sense making. 54. According to James MacGregor Burns, a central value in the relationship between leaders and followers is A. purpose B. power. C. purity. D. potential. 55- Effective leaders use emotional signals to stimulate - - - among those who follow them A. noise B. dissonance C. wavelengths D. resonance 56. According to Bernard Bass, a/an _______ leader concentrates on arousing or altering the needs of subordinates, rather than focusing on how their current needs might be met. A. values- base B. transactional C. transformational D. inspirational 57. _______ leadership advances the interests of both leader and follower, but there is no deep or enduring link between them. A. Transactional B. Transformational C. Servant D. Moral 58. One of the characteristics of creative leadership is _______, which is considered a prerequisite of creativity, innovation, and forward-thinking action. A. audacity B. collaboration C. optimism D. courage 59. One of the ways leaders establish and maintain credibility is through "practicing what they preach." Kouzes and Posner describe this "practice" of credibility as A. inspiring and share vision B. modeling the way. C. stepping into the unknown. D. integrity matching. 60. In terms of individual conflict management style, _______ involves high concern for satisfying both your own needs and the needs of others. A. avoidance B. accommodation C. competition D. collaboration 61. _______ guards against our natural tendency to see immediate problems as being independent of the setting in which they reside. A. Double-loop learning B. SMART goal setting C. Systems theory D. Force-field analysis 62. Max Weber proposed all of the following types of power or domination except A. legal-rational B. charismatic C. traditional D. expert 63. Manager who rely primarily on coercion to influence their employees are more likely to encounter. A. reward B. compliance C. resistance D. commitment 64. Which of the following is probably the most widely used OD technique? A. T-groups B. third-party intervention C. quality of work life programs D. survey feedback 65. Some theorists argue that large systems change rarely comes about as a result of top-down or control strategies, but instead follows a pattern similar to that of change in nature, through which several small actions come together to create a new dynamic. This concept of change is referred to as A. downloading B. sensing. C. crystalizing. D. emergence. 66. Structural determinants of power in organizations include all of the following except A. reward for subordinates B. national representation. C. perceived political power. D. influence in garnering resources. 67. Which approach to learning is more appropriate for members of an organization who face decisions that are complex and "non-programable"? A. Double- loop B. SMART C. Single- loop D. Espoused 68. In studying the way organizations are designed, Marcia is surprised to discover that the term _______ refers primarily to the way human resources are organized to achieve a company's mission. A. charting B. staffing C. line employment D. structure 69. An organization's - - - may be considered a kind of road map that describes how the organization will achieve its mission and goals A. design B. architecture C. strategy D. vision 70. One of her first tasks in laying out a plan for the organization she is helping to found, is to create a set of _______, specifying what needs to be achieved and when. A. visions B. missions C. sectors D. goals 71. The structure of PepsiCo is considered _______, characterized by decentralized leadership with a mission of customer satisfaction and flexibility. A. hybrid B. matrix C. product/divisional D. functional 72. In organizations that genuinely are empowering environments power is viewed as A. zero-sum B. expendable C. impressionistic D. unidirectional 73. Which phase of appreciative inquiry strengthens the affirmative capability of the whole system, enabling it to build and sustain momentum for ongoing positive change and high performance? A. Discovery B. Destiny C. Design D. Dream 74. The patterns of believing or acting that are taken for granted to the point where they are not even questioned are collectively referred to as A. basic underlying assumptions B. forces or energies that move organization members to act. C. no-fly zones. D. values. 75. In the _______ theory of power, the reason subunits or persons who deal with critical problems acquire power is because these subunits or persons play a critical role in organizational success. A. transactional B. intuitional C. integrative D. strategic-contingency 76. The term - - - refers to recognizing how you present yourself to others. A. personal appeal B. motivation construct C. impression management D. self-promotion 77. The 41s of organizational learning include intuiting, interpreting, integrating and A. influencing B. institutionalizing C. identifying D. insulating 78. Political skill involves at least four elements or dimensions, including social astuteness, interpersonal influence, _______, and apparent or perceived sincerity. A. coalition Building B. networking ability C. rational persuasiveness D. inspirational appeal 79. In Denhardt and Denhardt's model of leadership for change, the first step for managers aspiring to lead change involves A. implementing specific changes while at the same time encouraging a broader positive attitude toward change B. assessing the organizations' environment and the need for change. C. building support for the change process both through conversation and through modeling the change process in the managers' own behavior. D. planning for change both strategically and pragmatically 80. According to Peter Senge and his colleagues, the core capacity to create large systems change comes from within, an idea captured in the term A. presence B. awareness. C. emotional intelligence. D. deep listening
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Asked 56 days ago|10/3/2022 8:46:31 AM
Updated 54 days ago|10/5/2022 2:23:19 PM
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User: 1. Excited by the prospect of being involved in a _______ process of decision making, Michael comes to realize that the decision involves much negotiating and many compromises among team members with competing interests and priorities. A. Incremental B. collaborative C. piecemeal D. garbage can 2. Jamal is assigned to a group charged with making a decision about improving efficiencies in his department. One of the ways he can prevent Groupthink from sabotaging the process of making an effective decision is to A. take responsibility for speaking out B. censor his own opinions. C. let someone else gather information. D. stay out of deliberations altogether. 3. As the leader of an organization, Marissa knows that in order to foster creativity, she needs to build positive relationships with employees based on their A. age and gender B. financial situation. C. needs, aspirations, and skills. D. multicultural mindset 4. At a certain point in her creative process, Rita just decides to let go, rest, and let her subconscious do the work. Which stage of the creative process has she entered? A. Concentration B. Incubation C. Preparation D. Illumination 5. In the RAPID model for assigning clear roles and responsibilities, what does the R stand for? A. Review B. Reverse C. Recommend D. Role-assignment 6. As a human resources manager, Michelle recognizes that fostering high levels of involvement and engagement across cultural, racial, and ethnic groups actually increases A. conflict B. extrinsic motivation. C. creativity. D. external incentives and rewards. 7. In which model of decision making are complex, multilevel problems addressed rather than a single strategic issue? A. Collaborative B. Garbage Can C. Autocratic D. Rational .8 - Organizations can emphasize creativity by A. offering incentives like tickets to plays and cover B. offering onsite child care facilities. C. increasing workloads to generate stress. D. providing the time needed to think about problems. 9. Hostility to ideas that come from outside the organization rather than from within is commonly referred to as A. Nimby B. EAP. C. diversity aversion. D. NIH syndrome. 10. As they reach the _______ phase of the rational model of the decision-making process, Juanita and her team crystalize options for resolving the situation. A. analysis B. implementation C. incubation D. design 11. Melissa knows that in order for the decision-making process to be successful, she has to establish _______, distinguishing what truly matters to her organization and is critical to its success. A. extrinsic incentives B. global sustainability C. clear priorities D. reward systems 12. In the rational model of decision making, the _______ phase typically involves defining the situation. A. analytic B. pre-analysis C. attention D. design 13. According to some researchers, while creativity is a dynamic and complex process, certain patterns and elements of orderliness can also be observed. According to this interpretation, creativity is A. vertical B. chaordic. C. chaotic. D. linear. 14. From the perspective of creativity as a _______, the value of creativity lies in the usefulness of the outcomes it produces. A. trait B. process C. cognitive skill D. behavior 15. After coming up with a few new ideas for redesigning his company's logo, Murray asks his supervisor to check them out to see if they really communicate the message his organization is trying to communicate. At this point, he's engaged in the _______ stage of the creative process. A. analysis B. verification C. supervision D. resolution 16. In order to determine the type of decision style that best suits the problem at hand, what question must leaders first ask themselves? A. Is the acceptance of subordinates important to successful implementation B. "Is there likely to be conflict among subordinates over preferred solutions " C. "Does the problem possess a quality requirement " D. Do I have enough information to make high quality decision 17. In assessing alternatives that emerge from the creative process, Yvonne knows that she has to let go of her desire for a convenient solution. However, she also knows that she has to learn to listen to her A. intuition B. perceptual biases. C. cultural values. D. supervisor's objections. 18. After gathering all the facts and other sorts of input related to a decision, Angelina performs a _______ analysis, which will assess the costs and benefits of implementing a solution in strictly monetary terms. A. cost-effectiveness B. evidenced-based C. cost-benefit D. cost-attribution 19. When Charles and David perceive that it is in their best interest to remain ignorant about conflicts of interest and certain types of incentive systems currently applied throughout their organization, their decisions are influenced by A. motivate blindness B. incremental violations. C. reward systems. D. indirect blindness. 20. Which perspective on creativity suggests that it occurs as a result of the mutual influence of personal factors, environmental characteristics, and the nature of the task? A. Creativity as a set cognitive skills B. Creativity as behavior C. Creativity as a process D. The integrative perspective 21. The most important element of persuasive communication is A. credibility B. courtesy. C. a soft-sell approach. D. conciseness. 22. As his team enters the _______ stage of development, Spencer begins to feel more content about being a member of the team and begins to value the team's goals more than his personal ones. A. norming B. storming C. forming D. performing 23. During her first week in a new job at a new organization, Elsa receives an email with a few bits of _______, terms that are commonly used by people who've worked at the company for a long time but which are unfamiliar to her. A. filters B. jargon C. noise D. semantics 24. Supportive communication focuses on _______ rather than on the individual. A. general observations about the organization B. problems and their solutions C. evaluative observations of behavior D. company policies and procedures 25. The term _______ refers to the study of the meaning conveyed by words or symbols. A. attribution B. semantics C. encryption D. decryption 26. When one of her employees stops by to speak to her, Clarice always makes an effort to engage in _______, which involves taking conscious actions intended to clarify and confirm the meaning of what her employee is saying. A. active listening B. supportive communication C. personal counseling D. coaching 27. As a team begins to face some serious disagreements about progress achieved so far, a couple of members begin to openly question whether someone else on the team might be a better leader. Such issues are typical of the _______ stage of team development. A. norming B. storming C. forming D. performing 28. As a manager, Rick sometimes receives emails from the people who work under him that give responses that they think he'd like to hear rather than honest appraisals that would be more helpful to him. This kind of message manipulation is known as A. framing B. managing. C. massaging. D. filtering. 29. In contrast to other types of teams, _______ are responsible for implementing solutions as well as recommending them. A. self-direct B. project C. cross-functional D. process-improvement 30. Connie is known to be a task-oriented individual who can be depended on to provide good technical information, do her homework, and push the team to set high performance goals. Her role in the team would be considered a A. challenger B. communicator. C. collaborator. D. contributor. 31. _______ in managerial writing focuses on using correct grammar and composition, and following the technical rules of writing, including spelling and punctuation. A. correctness B. Courtesy C. Conciseness D. Clarity 32. One of the things Alexis enjoys about her team's _______ is that she's allowed to learn and experiment without fear of being ridiculed. A perceptual bias B. social facilitation C. cohesiveness D. conformity 33. During the _______ stage, group members typically consider issues such as whether overall objectives, resources, and constraints are defined and clear to all members. A. performing B. forming C. norming D. storming 34. One of the ways Francesca builds cohesiveness in the team she's managing involves A. imposing a clear hierarchy within the team B. providing competition with outside groups. C. increasing the size of the team. D. rewarding competition among team members. 35. "Let me see if I understand you correctly," Jason says, after listening to one of his employees. He then repeats what he believes what he's heard using his own words. This process is known as A. paraphrasing B. verification. C. evaluation. D. disambiguation. 36. "I understand what you're saying, even though I don't agree," is a type of _______ statement that characterizes one of the elements of supportive communication. A. Validating B. demeaning C. ownership D. bidirectional 37. A common misconception about self-directed teams is that A. team development requires considerable time and effort B. they don't need leaders. C. some members may not want more responsibility than they already have. D. power is an expandable and flexible resource. 38. In many cases, organizations will assign a team to solve a problem when A. individual commitment isn't essential B. performance doesn't require multiple skill sets. C. the task is complex. D. time is limited. 39. Businesses in the United States, and other Western businesses, understand that while preserving individual focus, they still need to take certain steps to build team cohesion and manage team diversity. To achieve this balance, they can A. reward individual contributions B. aim for harmony and quick consensus. C. focus only on long-term goals at the expense of short-term objectives. D. discourage conflicting opinions 40. As a general rule, groups larger than _______ members are less likely to function effectively. A. 7 to 9 B. 3 to 5 C. 8 to 10 D. 10 to 12 41. One of the characteristics often used to define conflict is that it's A. inevitable B. Short- term C. non-disruptive D.functional 42. From the perspective of _______ leadership, the organizational bottom line is less important than the leader's capacity for honesty, integrity, character, or spirit. A. Share B. collaborative C. authentic D. servant 43. Fiedler's contingency model of leadership suggests that A. followers will adapt to behavior of the leader B. behavior can consistently predict whether the task is related to effective leadership. C. relationship-oriented leaders will be most effective when the situation provides less control. D. the power of the leader is not a key situational factor. 44. In managing a conflict between two department heads, Sam knows that the goals are clearly incompatible, the parties have equal power, and a quick solution is necessary. Which style of conflict management is he most likely to choose? A.Collaborations B. Avoidance C. Accommodation D. Compromise 45. The _______ approach to leadership addresses the question of effective leadership based on personal characteristics. A. individual indifference B. behavior C. trait D. contingency 46. According to Bernard Bass, the _______ leader exchanges rewards for services rendered so as to improve subordinates' job performance. A. compensatory B. performance-oriented C. transactional D. rewards-oriented 47. Roxanne recognizes that by establishing rules that limit contact between two employees who are in conflict, she can implement a quick, short-term _______ approach to managing the conflict. A. behavioral B. avoidance C. accommodating D. attitudinal 48. To be creative, leaders need a sense of _______ or passion that drives them in a singular direction. A. perspective B. productivity C. poise D. purpose 49. Which is the best conflict management style to use when the issues are complex and require input and information from others, and when commitment is needed? A. Collaboration B. Accommodation C. Avoidance D. Competition 50. Experience has led Doreen to recognize that the best conflict management style to use when the goals are clearly incompatible, when the parties have equal power, and a quick solution is needed is A. avoidance B. accommodation. C. compromise. D. collaboration. 51. Creative leaders needs to display _______, which may be described as a capacity to learn from their experiences, engage in self-reflection and self-critique, and apply their learning to future problems. A. empathy B. humility C. learning agility D. energy 52. Which of the following terms describes an ethical violation of negotiation practices that highlights positive information while minimizing negative information? A. Selective disclosure B. Deception C. False promises D. Misrepresentation 53. Deborah Ancona, director of the MIT Leadership Center, suggests that one of the specific capabilities of leadership involves developing an understanding of the environment in which an organization operates, a capability she refers to as A. relating B. decomplexing. C. visioning. D. sense making. 54. According to James MacGregor Burns, a central value in the relationship between leaders and followers is A. purpose B. power. C. purity. D. potential. 55- Effective leaders use emotional signals to stimulate - - - among those who follow them A. noise B. dissonance C. wavelengths D. resonance 56. According to Bernard Bass, a/an _______ leader concentrates on arousing or altering the needs of subordinates, rather than focusing on how their current needs might be met. A. values- base B. transactional C. transformational D. inspirational 57. _______ leadership advances the interests of both leader and follower, but there is no deep or enduring link between them. A. Transactional B. Transformational C. Servant D. Moral 58. One of the characteristics of creative leadership is _______, which is considered a prerequisite of creativity, innovation, and forward-thinking action. A. audacity B. collaboration C. optimism D. courage 59. One of the ways leaders establish and maintain credibility is through "practicing what they preach." Kouzes and Posner describe this "practice" of credibility as A. inspiring and share vision B. modeling the way. C. stepping into the unknown. D. integrity matching. 60. In terms of individual conflict management style, _______ involves high concern for satisfying both your own needs and the needs of others. A. avoidance B. accommodation C. competition D. collaboration 61. _______ guards against our natural tendency to see immediate problems as being independent of the setting in which they reside. A. Double-loop learning B. SMART goal setting C. Systems theory D. Force-field analysis 62. Max Weber proposed all of the following types of power or domination except A. legal-rational B. charismatic C. traditional D. expert 63. Manager who rely primarily on coercion to influence their employees are more likely to encounter. A. reward B. compliance C. resistance D. commitment 64. Which of the following is probably the most widely used OD technique? A. T-groups B. third-party intervention C. quality of work life programs D. survey feedback 65. Some theorists argue that large systems change rarely comes about as a result of top-down or control strategies, but instead follows a pattern similar to that of change in nature, through which several small actions come together to create a new dynamic. This concept of change is referred to as A. downloading B. sensing. C. crystalizing. D. emergence. 66. Structural determinants of power in organizations include all of the following except A. reward for subordinates B. national representation. C. perceived political power. D. influence in garnering resources. 67. Which approach to learning is more appropriate for members of an organization who face decisions that are complex and "non-programable"? A. Double- loop B. SMART C. Single- loop D. Espoused 68. In studying the way organizations are designed, Marcia is surprised to discover that the term _______ refers primarily to the way human resources are organized to achieve a company's mission. A. charting B. staffing C. line employment D. structure 69. An organization's - - - may be considered a kind of road map that describes how the organization will achieve its mission and goals A. design B. architecture C. strategy D. vision 70. One of her first tasks in laying out a plan for the organization she is helping to found, is to create a set of _______, specifying what needs to be achieved and when. A. visions B. missions C. sectors D. goals 71. The structure of PepsiCo is considered _______, characterized by decentralized leadership with a mission of customer satisfaction and flexibility. A. hybrid B. matrix C. product/divisional D. functional 72. In organizations that genuinely are empowering environments power is viewed as A. zero-sum B. expendable C. impressionistic D. unidirectional 73. Which phase of appreciative inquiry strengthens the affirmative capability of the whole system, enabling it to build and sustain momentum for ongoing positive change and high performance? A. Discovery B. Destiny C. Design D. Dream 74. The patterns of believing or acting that are taken for granted to the point where they are not even questioned are collectively referred to as A. basic underlying assumptions B. forces or energies that move organization members to act. C. no-fly zones. D. values. 75. In the _______ theory of power, the reason subunits or persons who deal with critical problems acquire power is because these subunits or persons play a critical role in organizational success. A. transactional B. intuitional C. integrative D. strategic-contingency 76. The term - - - refers to recognizing how you present yourself to others. A. personal appeal B. motivation construct C. impression management D. self-promotion 77. The 41s of organizational learning include intuiting, interpreting, integrating and A. influencing B. institutionalizing C. identifying D. insulating 78. Political skill involves at least four elements or dimensions, including social astuteness, interpersonal influence, _______, and apparent or perceived sincerity. A. coalition Building B. networking ability C. rational persuasiveness D. inspirational appeal 79. In Denhardt and Denhardt's model of leadership for change, the first step for managers aspiring to lead change involves A. implementing specific changes while at the same time encouraging a broader positive attitude toward change B. assessing the organizations' environment and the need for change. C. building support for the change process both through conversation and through modeling the change process in the managers' own behavior. D. planning for change both strategically and pragmatically 80. According to Peter Senge and his colleagues, the core capacity to create large systems change comes from within, an idea captured in the term A. presence B. awareness. C. emotional intelligence. D. deep listening

Weegy: 1. [ Excited by the prospect of being involved in a COLLABORATIVE process of decision making, Michael comes to realize that the decision involves much negotiating and many compromises among team members with competing interests and priorities. ]
Expert answered|Jeromos|Points 10578|



User: Abraham Maslow thought that once needs at one level of his hierarchy were met: Select one: a. he or she would become more interested in lower-level needs. b. that type of need would never again be an effective motivator. c. motivation would diminish. d. another, higher-order need would emerge to motivate that person.

Weegy: Abraham Maslow thought that once needs at one level of his hierarchy were met : another, higher order need would emerge to motivate that person.
Expert answered|Jeromos|Points 10578|

Question|Rated good
Asked 56 days ago|10/3/2022 8:46:31 AM
Updated 54 days ago|10/5/2022 2:23:19 PM
61 Answers/Comments
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2. Jamal is assigned to a group charged with making decision about improving efficiencies in his department. One of the ways he can prevent Groupthink from sabotaging the process of making an effective decision is to take responsibility for speaking out.
Added 54 days ago|10/5/2022 2:08:19 PM
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3
3. As the leader of an organization, Marissa knows that in order to foster creativity, she needs to build positive relationships with employees based on their needs, aspirations, and skills.
Added 54 days ago|10/5/2022 2:09:41 PM
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3
4. At a certain point in her creative process, Rita just decides to let go, rest, and let her subconscious do the work. She entered in the incubation stage of the creative process.
Added 54 days ago|10/5/2022 2:11:00 PM
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3
5. In the RAPID model for assigning clear roles and responsibilities, what does the R stand for Recommend.
Added 54 days ago|10/5/2022 2:12:12 PM
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8. Organizations can emphasize creativity by offering incentives like tickets to plays and cover.
Added 54 days ago|10/5/2022 2:14:15 PM
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12. In the rational model of decision making, the analytic phase typically involves defining the situation.
Added 54 days ago|10/5/2022 2:14:40 PM
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3
13. According to some researchers, while creativity is a dynamic and complex process, certain patterns and elements of orderliness can also be observed. According to this interpretation, creativity is chaordic.

Added 54 days ago|10/5/2022 2:14:55 PM
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3
14. From the perspective of creativity as a cognitive skill, the value of creativity lies in the usefulness of the outcomes it produces.
Added 54 days ago|10/5/2022 2:15:01 PM
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3
15. After coming up with a few new ideas for redesigning his company's logo, Murray asks his supervisor to check them out to see if they really communicate the message his organization is trying to communicate. At this point, he's engaged in the verification stage of the creative process.
Added 54 days ago|10/5/2022 2:15:24 PM
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3
16. In order to determine the type of decision style that best suits the problem at hand, "Do I have enough information to make high quality decision" must leaders first ask themselves.
Added 54 days ago|10/5/2022 2:15:29 PM
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3
17. In assessing alternatives that emerge from the creative process, Yvonne knows that she has to let go of her desire for a convenient solution. However, she also knows that she has to learn to listen to her intuition.
Added 54 days ago|10/5/2022 2:15:50 PM
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3
18. After gathering all the facts and other sorts of input related to a decision, Angelina performs a cost-benefit analysis, which will assess the costs and benefits of implementing a solution in strictly monetary terms.

Added 54 days ago|10/5/2022 2:15:58 PM
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3
19. When Charles and David perceive that it is in their best interest to remain ignorant about conflicts of interest and certain types of incentive systems currently applied throughout their organization, their decisions are influenced by reward systems.
Added 54 days ago|10/5/2022 2:16:05 PM
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3
20. The integrative perspective occurs as a result of the mutual influence of personal factors, environmental characteristics, and the nature of the task.

Added 54 days ago|10/5/2022 2:16:13 PM
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3
21. The most important element of persuasive communication is credibility.

Added 54 days ago|10/5/2022 2:16:20 PM
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3
22. As his team enters the norming stage of development, Spencer begins to feel more content about being a member of the team and begins to value the team's goals more than his personal ones.
Added 54 days ago|10/5/2022 2:16:24 PM
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3
23. During her first week in a new job at a new organization, Elsa receives an email with a few bits of filters, terms that are commonly used by people who've worked at the company for a long time but which are unfamiliar to her.
Added 54 days ago|10/5/2022 2:16:50 PM
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3
24. Supportive communication focuses on problems and their solutions rather than on the individual.

Added 54 days ago|10/5/2022 2:17:00 PM
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3
25. The term semantics refers to the study of the meaning conveyed by words or symbols.
Added 54 days ago|10/5/2022 2:17:22 PM
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3
26. When one of her employees stops by to speak to her, Clarice always makes an effort to engage in active listening, which involves taking conscious actions intended to clarify and confirm the meaning of what her employee is saying.
Added 54 days ago|10/5/2022 2:17:29 PM
This answer has been confirmed as correct and helpful.
3
When Charles and David perceive that it is in their best interest to remain ignorant about conflicts of interest and certain types of incentive systems currently applied throughout their organization, their decisions are influenced by reward systems.
Added 54 days ago|10/5/2022 2:17:33 PM
This answer has been confirmed as correct and helpful.
3
27. as a team begins to face some serious disagreements about progress achieved so far, a couple of members begin to openly question whether someone else on the team might be a better leader. such issues are typical of the storming stage of team development.

Added 54 days ago|10/5/2022 2:17:39 PM
This answer has been confirmed as correct and helpful.
3
When Charles and David perceive that it is in their best interest to remain ignorant about conflicts of interest and certain types of incentive systems currently applied throughout their organization, their decisions are influenced by reward systems.
Added 54 days ago|10/5/2022 2:17:47 PM
This answer has been confirmed as correct and helpful.
3
28. As a manager, Rick sometimes receives emails from the people who work under him that give responses that they think he'd like to hear rather than honest appraisals that would be more helpful to him. This kind of message manipulation is known framing.
Added 54 days ago|10/5/2022 2:17:47 PM
This answer has been confirmed as correct and helpful.
3
The integrative perspective occurs as a result of the mutual influence of personal factors, environmental characteristics, and the nature of the task.
Added 54 days ago|10/5/2022 2:17:55 PM
This answer has been confirmed as correct and helpful.
3
29. In contrast to other types of teams, process-improvement are responsible for implementing solutions as well as recommending them..

Added 54 days ago|10/5/2022 2:18:06 PM
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3
30. Connie is known to be a task-oriented individual who can be depended on to provide good technical information, do her homework, and push the team to set high performance goals. Her role in the team would be considered contributor.
Added 54 days ago|10/5/2022 2:18:11 PM
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3
31. Correctness in managerial writing focuses on using correct grammar and composition, and following the technical rules of writing, including spelling and punctuation.

Added 54 days ago|10/5/2022 2:18:21 PM
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3
32 .One of the things Alexis enjoys about her team's cohesiveness is that she's allowed to learn and experiment without fear of being ridiculed.
Added 54 days ago|10/5/2022 2:18:24 PM
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3
The most important element of persuasive communication is credibility.

Added 54 days ago|10/5/2022 2:18:28 PM
This answer has been confirmed as correct and helpful.
3
33. During the performing stage, group members typically consider issues such as whether overall objectives, resources, and constraints are defined and clear to all members.

Added 54 days ago|10/5/2022 2:18:40 PM
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3
As his team enters the norming stage of development, Spencer begins to feel more content about being a member of the team and begins to value the team's goals more than his personal ones.
Added 54 days ago|10/5/2022 2:18:42 PM
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3
34. One of the ways Francesca builds cohesiveness in the team she's managing involves rewarding competition among team member.
Added 54 days ago|10/5/2022 2:18:49 PM
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3
Supportive communication focuses on problems and their solutions rather than on the individual.
Added 54 days ago|10/5/2022 2:18:52 PM
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3
35. "Let me see if I understand you correctly," Jason says, after listening to one of his employees. He then repeats what he believes what he's heard using his own words. This process is known as paraphrasing.

Added 54 days ago|10/5/2022 2:19:03 PM
This answer has been confirmed as correct and helpful.
3
Supportive communication focuses on problems and their solutions rather than on the individual.
Added 54 days ago|10/5/2022 2:19:10 PM
This answer has been confirmed as correct and helpful.
3
The term semantics refers to the study of the meaning conveyed by words or symbols.
Added 54 days ago|10/5/2022 2:19:13 PM
This answer has been confirmed as correct and helpful.
3
When one of her employees stops by to speak to her, Clarice always makes an effort to engage in active listening, which involves taking conscious actions intended to clarify and confirm the meaning of what her employee is saying.
Added 54 days ago|10/5/2022 2:19:24 PM
This answer has been confirmed as correct and helpful.
3
36. "I understand what you're saying, even though I don't agree," is a type of bidirectional statement that characterizes one of the elements of supportive communication.

Added 54 days ago|10/5/2022 2:19:27 PM
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3
37. A common misconception about self-directed teams is that team development requires considerable time and effort.

Added 54 days ago|10/5/2022 2:19:35 PM
This answer has been confirmed as correct and helpful.
3
As a team begins to face some serious disagreements about progress achieved so far, a couple of members begin to openly question whether someone else on the team might be a better leader. such issues are typical of the storming stage of team development.
Added 54 days ago|10/5/2022 2:19:36 PM
This answer has been confirmed as correct and helpful.
3
38. In many cases, organizations will assign a team to solve a problem when many cases, organizations will assign a team to solve a problem when the task is complex.
Added 54 days ago|10/5/2022 2:19:44 PM
This answer has been confirmed as correct and helpful.
3
As a manager, Rick sometimes receives emails from the people who work under him that give responses that they think he'd like to hear rather than honest appraisals that would be more helpful to him. This kind of message manipulation is known framing.
Added 54 days ago|10/5/2022 2:19:56 PM
This answer has been confirmed as correct and helpful.
3
In contrast to other types of teams, process-improvement are responsible for implementing solutions as well as recommending them..
Added 54 days ago|10/5/2022 2:20:04 PM
This answer has been confirmed as correct and helpful.
3
39. Businesses in the United States, and other Western businesses, understand that while preserving individual focus, they still need to take certain steps to build team cohesion and manage team diversity. To achieve this balance, they can reward individual contributions.
Added 54 days ago|10/5/2022 2:20:10 PM
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3
During the performing stage, group members typically consider issues such as whether overall objectives, resources, and constraints are defined and clear to all members.
Added 54 days ago|10/5/2022 2:20:15 PM
This answer has been confirmed as correct and helpful.
3
41. One of the characteristics often used to define conflict is that it's inevitable.
Added 54 days ago|10/5/2022 2:20:22 PM
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3
One of the ways Francesca builds cohesiveness in the team she's managing involves rewarding competition among team member.
Added 54 days ago|10/5/2022 2:20:24 PM
This answer has been confirmed as correct and helpful.
3
42. From the perspective of servant leadership, the organizational bottom line is less important than the leader's capacity for honesty, integrity, character, or spirit.
Added 54 days ago|10/5/2022 2:20:33 PM
This answer has been confirmed as correct and helpful.
3
"Let me see if I understand you correctly," Jason says, after listening to one of his employees. He then repeats what he believes what he's heard using his own words. This process is known as paraphrasing.
Added 54 days ago|10/5/2022 2:20:37 PM
This answer has been confirmed as correct and helpful.
3
43. Fiedler's contingency model of leadership suggests that behavior can consistently predict whether the task is related to effective leadership.
Added 54 days ago|10/5/2022 2:20:47 PM
This answer has been confirmed as correct and helpful.
3
"I understand what you're saying, even though I don't agree," is a type of bidirectional statement that characterizes one of the elements of supportive communication.
Added 54 days ago|10/5/2022 2:20:48 PM
This answer has been confirmed as correct and helpful.
3
A common misconception about self-directed teams is that team development requires considerable time and effort.
Added 54 days ago|10/5/2022 2:20:56 PM
This answer has been confirmed as correct and helpful.
3
A common misconception about self-directed teams is that team development requires considerable time and effort.
Added 54 days ago|10/5/2022 2:21:14 PM
This answer has been confirmed as correct and helpful.
3
In many cases, organizations will assign a team to solve a problem when many cases, organizations will assign a team to solve a problem when the task is complex.
Added 54 days ago|10/5/2022 2:21:26 PM
This answer has been confirmed as correct and helpful.
3
In many cases, organizations will assign a team to solve a problem when many cases, organizations will assign a team to solve a problem when the task is complex.
Added 54 days ago|10/5/2022 2:21:47 PM
This answer has been confirmed as correct and helpful.
3
Fiedler's contingency model of leadership suggests that behavior can consistently predict whether the task is related to effective leadership.
Added 54 days ago|10/5/2022 2:21:51 PM
This answer has been confirmed as correct and helpful.
3
44. In managing a conflict between two department heads, Sam knows that the goals are clearly incompatible, the parties have equal power, and a quick solution is necessary. Collaborations is he most likely to choose.
Added 54 days ago|10/5/2022 2:21:52 PM
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3
The behavior approach to leadership addresses the question of effective leadership based on personal characteristics.
Added 54 days ago|10/5/2022 2:22:15 PM
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3
45. The behavior approach to leadership addresses the question of effective leadership based on personal characteristics.

Added 54 days ago|10/5/2022 2:22:17 PM
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3
46. According to Bernard Bass, the rewards-oriented leader exchanges rewards for services rendered so as to improve subordinates' job performance.

Added 54 days ago|10/5/2022 2:23:19 PM
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