Customer retention

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Customer retention

Customer retention is the activity that a selling organization undertakes in order to reduce customer defections.

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Asked 5/29/2014 5:52:28 PM

Updated 5/29/2014 9:18:56 PM

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paral

Customer retention is the activity that a selling organization undertakes in order to reduce customer defections.

Added 5/29/2014 9:18:56 PM

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Customer focus is the orientation of an organization toward serving its clients' needs.

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