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explain the agreed ways of working with your employer in relation to conflict management
If employees in conflict are not comfortable with or willing to address the problem face to face, then the company can collect written summaries from each employee. [ This is an effective way to document the conflict and make the information available to different supervisors. In addition, the company can file away the information should another conflict occur in the future. Ask each employee to succinctly write a description of the conflict; limit this to a word count (500 words is a good length). This limit prevents the employee from ranting or getting off track. The supervisor can
review the written summaries to identify a solution to the conflict. Open Floor Holding an open meeting is an effective way to address major conflicts in the workplace. This strategy works best when the conflict involves many employees. For example, if the workers in the factory cannot agree on the most efficient way to work, then the factory supervisors can host a meeting where employees can voice their concerns. Read more: Ways to Resolve Conflict in the Workplace | eHow.com ]
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Expert answered|selymi|Points 9936|
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Asked 1/20/2013 11:16:14 AM
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