Albany is the state capital of New York.

The third step in the problem-solving model is: Select an alternative.

1. Situation Awarenes - Good decision makers consider current conditions and take advantage of opportunities that exist at the time.

2. Judgment - Sound decisions will not always result from merely following procedures. Decision makers must weigh factors particular to the situation.

3. Initiative- Effective decision makers assume responsibility for beginning the decision-making process and seeing it through. They take an active part in making things better.

4. Self-awareness- Good decision makers know their own abilities, biases, and limitations.

5. Information Seeking- Effective decision makers seek pertinent data. They avoid getting bogged down by extraneous facts and figures.

False, the technology chosen often affects the communication.

One cause of "groupthink" is pressure toward conformity.