Business cases, process mapping, voice of the customer, change management, and problem/objective statements are used in the ______ Six Sigma process.
A. controlling
B. analyzing
C. improving
D. measuring
E. defining
Business cases, process mapping, voice of the customer, change management, and problem/objective statements are used in the Defining Six Sigma process.
Question
Asked 10/30/2013 10:55:00 AM
Updated 1/14/2015 2:13:23 PM
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