A new veterinary assistant has overbooked a veterinarian for a particular day. In addition, the veterinarian is late returning from a class she teaches across town. The waiting room is backed up, some of the clients are getting anxious, and some of the patients are obviously uncomfortable. What should the assistant do?
A new veterinary assistant have overbooked a veterinary for a particular day. In addition, the veterinarian is late returning from a class she teaches across town. The waiting room is back up and some of the patient are obviously uncomfortable. The Vet assistant should Talk to the clients one at a time, beginning with those who will have the longest wait. Ask them if they would like to reschedule, cancel, or wait.
Asked 8/28/2022 6:45:51 PM
Updated 8/28/2022 7:08:24 PM
1 Answer/Comment