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A theory of management that seeks to improve product quality and customer satisfaction is A) total quality management (TQM) B) total excellence management C) cross-functional team D) parliamentary procedure
A theory of management that seeks to improve product quality and customer satisfaction is: Total quality Management (TQM).
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Asked 5/18/2011 12:26:51 PM
Updated 1/2/2015 11:10:11 AM
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Edited by Janet17 [1/2/2015 11:10:08 AM]
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