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What is functional conflict and why should it be encouraged ?
Functional conflict can be good for an organization. It promotes the healthy exchange of ideas, clears the air and promotes creative thought and keen decision making. [ Leaders should build conflict into decision-making processes, says Michael Roberto, professor of management at Bryant University in Rhode Island and former Harvard Business School professor. Some companies pride themselves on having a collegial culture, and the idea of conflict is anathema to them. But good things happen when opposing views go head-to-head. Progressive leaders know how to generate functional conflict within a
team when needed. Read more: How to Create Functional Conflict in an Organization | eHow.com ]
Expert answered|selymi|Points 7442|
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Asked 2/8/2012 2:43:12 PM
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