Is it important for a business to understandcustomers needs/requirements as these relate to the marketing?
Yes, I think it is very important for a business to understand their customers. If you don't communicate with your customers how do you know what they need or want? Try asking the customer and build a better customer relationship in your business. [ If you want to know the problem, go to the source.
Source(s):
My source is based on personal experience. I have been in several situations where the business didn't know about their own products or how to treat the questions their customers asked. ]
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selymi|Points 8882|
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Asked 9/24/2012 5:54:44 AM
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