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active listening involves
Active listening is a communication technique that requires the listener to feed back what they hear to the speaker, by way of re-stating or paraphrasing what they have heard in their own words, to confirm what they have heard and moreover, [ to confirm the understanding of both parties. ]
grazilda_f|Points 18|
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Asked 5/8/2013 7:01:10 AM
Updated 2/15/2014 8:38:02 AM
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Active listening involves listening with all senses. As well as giving full attention to the speaker, it is important that the ‘active listener’ is also ‘seen’ to be listening - otherwise the speaker may conclude that what they are talking about is uninteresting to the listener.
Added 2/15/2014 8:38:02 AM
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