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TQM is - a) a statistical approach to quality b) methods of capturing customer requirements c) integrated approach to customer satisfaction d) ensuring robust design
TQM is - integrated approach to customer satisfaction.
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Asked 4/22/2012 10:12:22 AM
Updated 2/14/2015 10:02:38 AM
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TQM is - integrated approach to customer satisfaction.
Added 2/14/2015 10:02:38 AM
This answer has been confirmed as correct and helpful.
Confirmed by Andrew. [2/14/2015 10:12:49 AM]
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