Explain how personalisation can benefit individuals
Personalisation is about giving people much more choice and control over their lives in all health and social care settings and is far wider than simply giving personal budgets. [ Personalisation means addressing the needs and aspirations of whole communities to ensure everyone has access to the right information, advice and advocacy to make good decisions about the support they need. It means ensuring that people have wider choice in how their needs are met and are able to access universal services such as health, social care, transport, leisure and education, housing, and opportunities for
employment, regardless of age or disability. Personalisation is a key strand in current and emerging health and social care policy. The Department of Health’s 2010 White Paper Equity and Excellence: Liberating the NHS continues to advocate person-centredness as a key priority. Shared decision making, access to more information, choice of provider and greater collective patient voice are all committed to as routes to achieving this.
Personalisation provides an opportunity for NHS staff to think about what it is like for service users to access and navigate the healthcare system. It offers a framework for commissioners and providers of health services to ensure a joined-up approach and access to high quality, flexible and responsive health care. ]
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jher000|Points 7610|
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Asked 9/17/2012 12:57:20 PM
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