__________ uses a customer data warehouse and tools to analyze customer data collected from the firm’s customer touch points and from other sources.

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Analytical CRM uses a customer data warehouse and tools to analyze customer data collected from the firm’s customer touch points and from other sources.

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Asked 9/24/2011 8:21:36 PM

Updated 11/16/2015 11:57:54 PM

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Kentink

Analytical CRM uses a customer data warehouse and tools to analyze customer data collected from the firm’s customer touch points and from other sources.

Added 11/16/2015 11:57:54 PM

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Confirmed by jeifunk [11/17/2015 2:59:21 AM], Rated good by jeifunk

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