When Neal Patterson, CEO of Cerner Corporation, sent his seething e-mail to 400 managers, he erred by selecting the wrong
A. channel for his message
B. message
C. distribution
D. emotional charge
When Neal Patterson, CEO of Cerner Corporation, sent his seething e-mail to 400 managers, he erred by selecting the wrong emotional charge.
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Asked 9/17/2012 8:43:49 PM
Updated 8/28/2016 11:22:26 AM
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