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decribe ways in which discrimination may be challenged in adult and social care setting
Care settings must provide services in such a way that all service users get equal benefit for them. [ For example a person who does not have English as their first language may require a translator in order to understand the services available and to express a choice about them. One of the most beneficial ways in which a social care setting can challenge anti - discriminatory is through staff development and training this may be done formally through supervision sessions or more informally in the course of day to day working. The manager should supervise the work of their staff, offer
advice and guidance in difficult situations and help the workers identify training opportunities to improve their practise. Education and training will help a worker recognise tensions in their work roles, how to begin to deal with them, and when to seek management advice. Furthermore, workers who go on to further professional training will be equipped by their training to make more complex decisions that respect service users rights in difficult situations. Organisational policies and formal policies also play a big factor when trying to reflect on and challenge discriminatory issues in health and social care. Organisational policies will regulate workers day to day relations with their service users. They should cover confidentiality and situations such as taking or giving gifts to or from service users. There should be policies on vulnerable service users, as well as service standards to inform workers and service users about expected standards and equal opportunities. ]
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Expert answered|selymi|Points 8182|
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Asked 5/9/2012 5:33:52 AM
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