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we've discovered an account update issue with several accounts. we're working hard on it and should have it resolved within a day. no data was lost and everyone will get full credit for their answers and points. thanks for your patience and support. we appreciate it!
6/25/2009 6:49:11 AM|The Weegy Team

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Points 1046|Joined 5/31/2009|Offline
Thanks for working on the account update issues. I know alot of people have been asking about it.
6/25/2009 7:19:50 AM
Points 13314|Joined 8/25/2008|Offline
Yeah on the message boards tons of folks have asked me about it. I just let them know that this is a glitch that happens from time to time.
6/27/2009 4:05:03 PM
Points 10328|Joined 6/27/2009|Offline
I created an account yesterday, was able to log ion for a little while. Was not able to log in, at all, today. did not hear back from support, so, I just created a new account. So far, it seems to be working correctly.
Thank you for working to keep thing running smoothly!
6/27/2009 8:45:28 PM
Points 1046|Joined 5/31/2009|Offline
Thanks for the fix. The updates have been working much better the last few days and coming alot quicker.
6/28/2009 12:03:16 PM
Points 10328|Joined 6/27/2009|Offline
Mu account is not updating. I have answered six questions, and I only show having answering two. Please help. Thank you!
6/28/2009 6:47:51 PM
Points 10328|Joined 6/27/2009|Offline
I have answered a few questions this evening, but the chat window is disappearing. I enter my response, hit enter, and instead of seeing my response in the chat window, the window disappears. Please advise.
6/28/2009 7:37:49 PM
Points 10328|Joined 6/27/2009|Offline
I was just looking over my account stats., and noticed they are all off. Not only the stats that I mentioned above, but also the referral stats. I show as having two referrals, but the payment line shows 0. I don't mean to be nagging about the problem - just want to provide as much info. as possible, to help find a solution.
Thank you!
6/29/2009 12:16:28 PM
Points 10328|Joined 6/27/2009|Offline
Hello. I just wanted to see if any progress was made with the account update issue. My stats. are still way off from what I have actually done. Please advise. Thank you!
6/30/2009 1:06:23 PM
Points 13314|Joined 8/25/2008|Offline
Well unless you have paying referrals your payment line will be 0. We do not get paid for regular free referrals. They go towards points which is 20 points for each referral. HTH's. Also sometimes when the chat box closes out it is because the user has chosen to end the conversation. Sometimes it can take a day or a few days for your account to update. Believe me it will, but it might be slow in coming. The folks at Weegy are great with their communication and have always treated me fairly. I have almost been with them for a year now. :)
7/2/2009 8:31:38 AM
Points 10328|Joined 6/27/2009|Offline
Thanks for the response, Danna! I appreciate it! My account is slowly catching up. So far, I really like working with Weegy!
7/2/2009 8:55:22 AM
Points 13314|Joined 8/25/2008|Offline
No problem. I've been out of town so I couldn't be on here lately. It is a great place to work. They are still working out the kinks, but believe me you will get caught up eventually. :)
7/2/2009 10:01:26 AM
Points 10328|Joined 6/27/2009|Offline
Danna21 - in the posts above (second from the top), you mentioned message boards. Where is the Weegy message board? Thanks!
7/6/2009 1:23:40 PM
Points 13314|Joined 8/25/2008|Offline
There is no weegy message board, but there are plenty of threads over at www.workplacelikehome.com and www.wahm.com. We all try to keep eachother updated on how the site is going.
7/6/2009 1:30:42 PM
Points 10328|Joined 6/27/2009|Offline
Thanks Danna! I am on wahm, but did not know about the other one. I will check it out!
7/8/2009 2:06:58 PM
Points 13314|Joined 8/25/2008|Offline
No problem WNC :)
7/8/2009 5:50:23 PM
Points 10328|Joined 6/27/2009|Offline
I was wondering if we could get an update on the account update problem. My stats were catching up, but now they are all off again. My stats haven't updated since yesterday afternoon.
Please advise. Thank you.
7/9/2009 6:04:36 PM
Points 13314|Joined 8/25/2008|Offline
"This happens all the time. There are times when the stats don't update for over a week :( I don't know if there is a glitch in the system or what, but it just happens. Don't worry they will update and be correct :)
7/10/2009 5:03:54 PM
Points 10328|Joined 6/27/2009|Offline
Hello :)
Just checking if anyone knows what going on with stats. Mine haven't updated in two days. Is anyone else having this problem?
7/16/2009 12:11:45 PM
Points 13314|Joined 8/25/2008|Offline
I think everyone is experiencing this issue right now. Mine updated a little while ago, but they are not where they should be.
7/17/2009 3:28:23 PM
Points 10328|Joined 6/27/2009|Offline
My stats are finally catching up. They are still a little off, but closer than they have ever been. That is great!
7/18/2009 3:45:07 PM
Points 9|Joined 8/20/2009|Offline
It is great to know that Weegy cares about it's website, users, and experts enough to maintain the site for glitches and other issues. Glad everything is fixed!
8/21/2009 10:46:10 AM
Points 2200|Joined 8/19/2009|Offline
Still seems like this issue is around. My account hasn't updated since 8-31-09.
9/2/2009 2:51:35 PM
Points 132|Joined 8/28/2009|Offline
My account has not been updated since 8-31-09 as well. It is a little frustrating as i have answered a lot of questions and would love to know what my stats are. I hope they will be updated soon!!! :)
9/3/2009 2:11:28 PM
Points 132|Joined 8/28/2009|Offline
So we haven"t been allowed on weegy for over three days and now we just got back on and things are still not updated!! What gives?
9/6/2009 7:08:08 PM
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