You have new items in your feed. Click to view.
Question and answer
Q: What are some of the reasons customers are not loyal to an organization?
A: I recognize that there are some instances where you will not expressly acknowledge fault or confirm your own negligence. However, in the majority of cases, you're not worried about legal consequences. [ If a representative of your company has been rude or made a mistake, admit it and take responsibility. By doing so, you validate the customer's feelings and diffuse the level of his or her
anger. If, instead, you choose to make excuses or blame the customer, you will make that person even more hostile and resentful (and virtually guarantee that he or she won't remain a customer). So, even if you think that the customer is being unreasonable or making a "mountain out of a molehill," it's not worth arguing about who's right and who's wrong. ]
Heather.Dunaway|Points 1|
Question
Asked 10/5/2011 12:40:49 PM
0 Answers/Comments
Get an answer
New answers
Rating

There are no new answers.

Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
0 questions answered
Popular Conversations
Giving human characteristics to objects or ideas is
Weegy: Giving human characteristics to objects or ideas is PERSONIFICATION.
5/19/2017 10:58:38 PM| 1 Answers
Calculate the product 1/3 and 1/5
Weegy: The product of 1/3 and 1/4 is 1/12. Solution: 1/3 * 1/4 = 1/12
5/23/2017 9:39:31 PM| 1 Answers
In “A Few Don’ts,” Pound encourages the use of __________instead of ...
Weegy: In A Few Don'ts, Pound encourages the use of The Concrete instead of the vagueness of abstractions. User: ...
5/22/2017 11:51:10 AM| 0 Answers
Which type of tax is applied only to particular goods? A. excise ...
Weegy: Excise tax is applied only to particular goods.
5/23/2017 7:13:31 PM| 0 Answers
Motivation refers to forces that
Weegy: Motivation refers to forces that: energize, direct, and sustain a person's efforts.
5/19/2017 10:41:24 PM| 0 Answers
  Which of these verbs is spelled the same but pronounced ...
Weegy: Read is spelled the same but pronounced differently depending on the tense.
5/26/2017 3:57:20 PM| 0 Answers
Which branch of government makes the law
Weegy: The legislative branch of government makes the law.
5/24/2017 6:13:01 PM| 0 Answers
A tapeworm lives off the nutrients in an animal s digestive tract. ...
Weegy: A tapeworm lives off the nutrients in an animal's digestive tract. Therefore, a tapeworm is a PARASITE.
5/24/2017 10:19:19 AM| 0 Answers
Giving human characteristics to objects or ideas is
Weegy: Giving human characteristics to objects or ideas is PERSONIFICATION.
5/24/2017 10:17:32 AM| 0 Answers
Stage 1 of delivery averages about 8 hours but may be longer for ...
Weegy: Stage 1 of delivery averages about 8 hours but may be longer for first-time mothers. TRUE.
5/24/2017 10:12:05 AM| 0 Answers
Weegy Stuff
S
Points 26 [Total 26] Ratings 0 Comments 26 Invitations 0 Offline
S
Points 11 [Total 11] Ratings 0 Comments 1 Invitations 1 Offline
S
Points 10 [Total 10] Ratings 1 Comments 0 Invitations 0 Offline
S
Points 10 [Total 10] Ratings 1 Comments 0 Invitations 0 Offline
S
Points 10 [Total 366] Ratings 1 Comments 0 Invitations 0 Offline
S
Points 10 [Total 10] Ratings 1 Comments 0 Invitations 0 Offline
S
Points 10 [Total 10] Ratings 1 Comments 0 Invitations 0 Offline
S
P
P
L
P
P
P
Points 7 [Total 1730] Ratings 0 Comments 7 Invitations 0 Offline
S
Points 2 [Total 2] Ratings 0 Comments 2 Invitations 0 Offline
S
Points 2 [Total 467] Ratings 0 Comments 2 Invitations 0 Offline
* Excludes moderators and previous
winners (Include)
Home | Contact | Blog | About | Terms | Privacy | © Purple Inc.