Notice: Payments for answers will end 4/10/2017. Click for more info.
You have new items in your feed. Click to view.
Question and answer
Q: What are some of the reasons customers are not loyal to an organization?
A: I recognize that there are some instances where you will not expressly acknowledge fault or confirm your own negligence. However, in the majority of cases, you're not worried about legal consequences. [ If a representative of your company has been rude or made a mistake, admit it and take responsibility. By doing so, you validate the customer's feelings and diffuse the level of his or her
anger. If, instead, you choose to make excuses or blame the customer, you will make that person even more hostile and resentful (and virtually guarantee that he or she won't remain a customer). So, even if you think that the customer is being unreasonable or making a "mountain out of a molehill," it's not worth arguing about who's right and who's wrong. ]
Heather.Dunaway|Points 1|
Question
Asked 10/5/2011 12:40:49 PM
0 Answers/Comments
Get an answer
New answers
Rating

There are no new answers.

Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
26,807,462 questions answered
Popular Conversations
What does throttle mean?
4/16/2018 10:25:30 AM| 5 Answers
Error 401- Unauthorized
4/13/2018 4:59:54 AM| 3 Answers
The science of the creation of maps and charts is called ...
Weegy: The science of the creation of maps and charts is called cartography. User: Which of the following would ...
4/13/2018 8:36:16 AM| 3 Answers
What's one way we can check our answer to 2 ×10 = 20? A. 2 ÷ ...
Weegy: A throttle body is part of the air intake system that helps control the amount of air that gets into the engine. ...
4/13/2018 7:46:31 AM| 2 Answers
What’s 307,495 rounded to the nearest thousand
Weegy: 307,495 rounded to the nearest thousand is 307,000. User: Which of the following statements about the number ...
4/20/2018 6:40:52 PM| 2 Answers
Which sentence does not contain misplaced or dangling modifiers? ...
Weegy: The sentence that does not contain misplaced or dangling modifier is:
4/15/2018 8:58:11 PM| 2 Answers
Weegy Stuff
S
P
L
P
P
P
P
Points 219 [Total 645] Ratings 0 Comments 219 Invitations 0 Offline
S
R
L
R
Points 170 [Total 308] Ratings 0 Comments 20 Invitations 15 Offline
S
1
L
L
P
R
P
L
P
P
R
P
R
P
R
Points 153 [Total 12956] Ratings 0 Comments 143 Invitations 1 Offline
S
Points 51 [Total 51] Ratings 0 Comments 31 Invitations 2 Offline
S
Points 50 [Total 50] Ratings 0 Comments 0 Invitations 5 Offline
S
P
L
Points 35 [Total 126] Ratings 0 Comments 35 Invitations 0 Offline
S
Points 30 [Total 35] Ratings 3 Comments 0 Invitations 0 Offline
S
Points 11 [Total 11] Ratings 0 Comments 11 Invitations 0 Offline
S
Points 10 [Total 10] Ratings 1 Comments 0 Invitations 0 Offline
S
P
Points 6 [Total 50] Ratings 0 Comments 6 Invitations 0 Offline
* Excludes moderators and previous
winners (Include)
Home | Contact | Blog | About | Terms | Privacy | © Purple Inc.