User: describe three verbal and three non verbal communication methods and styles that a social care worker may use in an adult care setting

Note: Verbal communication uses words to present ideas, thoughts and feelings. Good verbal communication is the ability to both explain and present your ideas clearly through the spoken word, and to listen carefully to other people. [ This will involve using a variety of approaches and styles appropriate to the audience you are addressing. Three verbal skills :? Paraphrasing means repeating back something a person has just said in a different way to make sure you have understood the message. For example, someone says, ?I have been sick since Sunday? and you respond by saying, ?You have been unwell for 4 days now then.? ? Closed questions are questions that can be answered with either a single word or short phrase, for example, ?Do you like sprouts?? could be answered, ?No? or, ?No, I can?t stand them.? Closed questions give facts, are easy and quick to answer and keep control of the conversation. They are useful as an opening question, such as ?Are you feeling better??, for testing understanding, such as, ?So you want to go on the pill?? and for bringing a conversation to an end, such as, ?So that?s your final decision?? ? Open questions are questions that give a longer answer, for example, ?Why don?t you like sprouts?? might be answered by, ?I haven?t liked the taste or smell of them since I was made to eat them all the time when I was a child??. Open questions hand control of the conversation to the person you are speaking to. They ask the person to think and reflect, give opinions and feelings. They are useful as a follow-up to a closed question, to find out more, to help someone realise or face their problems and to show concern about them. ]
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Weegy: Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. [ [ [ They also need to be able to communicate well with people’s families and/or carers and their own colleagues and other professionals. It is important therefore, if you are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills. There are several different forms of communication used in a health and social care environment. This unit looks at verbal and non-verbal communication methods. You will gain an understanding of the communication cycle, looking at how to make sure that communication is effective and messages understood at each stage. You will also learn to recognise a range of factors which may create barriers to communication. You will then consider ways in which these barriers may be overcome, including the use of alternative forms of communication. You will be given the opportunity to observe and discuss communication methods used by professionals – skills which you will practise and refine. You will then demonstrate your communication skills in both one-to-one and group situations. This unit has links with Unit 2 (Individual needs in health and social care), Unit 5 (Vocational experience) and Unit 6 (Cultural diversity) as it will develop your understanding of ways to adapt your communication to meet the individual needs of people using health or care services. These include cultural differences. ]
Expert answered|Stopwatch|Points 42|