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how, as a small business owner, could you influence your customers at the purchase decision stage.
You may help the customer evaluate options as to the specifics of the product they are considering buying. At this point in the buying process, supportive information needs to be provided to reinforce the decision to buy. [ You may then provide different payment options or billing terms. ]
Expert answered|sharpies|Points 3796|
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Asked 9/26/2011 9:40:05 PM
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Describe three things you could do to provide excellent customer service as a small business owner
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