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Q: identify sources of advice,support and information to help social care workers understand their own role in safeguarding
A: All health and social care providers (e.g. health authorities and social services departments) and all associations that regulate health and social care professions should have a complaints procedure. [ It is good practice to provide service users with information on how to complain; this information should be readily accessible on health and social care premises. All service users have the
right to complain if they feel that their care has been substandard or that they have experienced abuse. People who are sectioned under the Mental Health Act should have access to an advocate who can communicate the service user's complaints, and to the relevant authority. Those who have capacity issues covered by the Mental Capacity Act 2005 may have complaints made on their behalf by third parties operating in their best interests. More information on advocacy can be found in the Mind guide to advocacy or by contacting the Mind Legal Line or the Advocacy Research Exchange source and for more information go to: ]
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User: identify sources of advice,support and information to help social care workers understand their own role in safeguarding

Weegy: All health and social care providers (e.g. health authorities and social services departments) and all associations that regulate health and social care professions should have a complaints procedure. [ It is good practice to provide service users with information on how to complain; this information should be readily accessible on health and social care premises. All service users have the right to complain if they feel that their care has been substandard or that they have experienced abuse. People who are sectioned under the Mental Health Act should have access to an advocate who can communicate the service user's complaints, and to the relevant authority. Those who have capacity issues covered by the Mental Capacity Act 2005 may have complaints made on their behalf by third parties operating in their best interests. More information on advocacy can be found in the Mind guide to advocacy or by contacting the Mind Legal Line or the Advocacy Research Exchange source and for more information go to: ]
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User: identify how to ensure that any evidence of abuse is kept safe

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Asked 10/20/2011 6:18:31 AM
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