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Q: describe how to respond to complaints
A: The approach of complaints letter-writing is effective for private consumers and for business-to-business customers who seek positive outcomes from writing letters of complaint. [ The principles apply to complaints emails and phone calls too, although letters remain generally the most reliable and effective way to complain, especially for serious complaints. ]
Expert answered|mythmoh|Points 3352|
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Asked 9/16/2011 11:48:51 AM
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