2.1. Demonstrate how to establish the communication and language needs, wishes and preferences of individual.
Communication can be difficult, especially when you are in a situation where you are unsure of the language and abilities of those who you are associating with. [ For example, in a resort abroad you are likely to be unsure of the language which people who you become acquainted with speak. On the other hand, you may be in a place where you are unsure if someone is deaf/mute or suffers from other
disabilities which may impair their language and communication skills. It takes a degree of sensitivity and intuition to establish communication in these situations, but it can be overcome quite quickly where you make an effort to establish the needs or the individual.
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