Question and answer
How do communication processes change depending on whether or not the situation is a crisis?
General principles that can positively affect your actions and communication in a crisis situation: Bring the situation under control, if possible. Always protect people first and property second. Analyze the situation to judge its newsworthiness. [ Don't create a crisis by jumping the gun. Many times the situation doesn't warrant media attention. Gather the facts - who, what, where, when, why,
how, what next. If necessary, activate your crisis management team. Act quickly; spare no expense to distribute the information you determine the media and others should have. Give the media as much information as possible; they'll get the information (perhaps inaccurately) from other sources. Don't speculate. If you don't know the facts say so and promise to get back to the media as soon as possible. Then be sure to do so. Protect the integrity and reputation of the organization. Report your own bad news. Don't allow another source to inform the media first. Perform an act of goodwill during or immediately after a crisis when appropriate and possible. Crisis communication planning can help you deal effectively with those unexpected disasters, emergencies or other unusual events that may cause unfavorable publicity for your organization. ]
Expert answered|hersheys|Points 65|
Question
Asked 6/22/2013 8:06:46 AM
0 Answers/Comments
Get an answer
New answers
Rating

There are no new answers.

Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
17,451,230 questions answered
Popular Conversations
Factor the expression. 90x^2 + 33x + 3
Weegy: 90x^2 + 33x + 3 = 3(5x + 1)(6x + 1)
9/20/2014 1:19:07 AM| 5 Answers
What are some of the inventions and ideas attributed to Leonardo da ...
Weegy: And Leonardo da Vinci, who is known for his paintings, only managed to finish 17 paintings ... deficient social ...
9/20/2014 7:55:12 PM| 3 Answers
If your muscles are not getting enough oxygen during exercise, they ...
Weegy: If your muscles are not getting enough oxygen during exercise, they will stop moving. This is FALSE.
9/20/2014 4:37:01 PM| 2 Answers
From his time in Congress, Johnson was known for his skills in ...
Weegy: The answer is A. compromise. User: President Ford’s policy toward the Soviet Union focused on A. changing ...
9/20/2014 12:28:36 AM| 1 Answers
Weegy Stuff
S
R
L
1
1
P
C
1
P
1
1
L
P
C
P
C
1
P
C
L
P
C
1
P
C
P
C
P
C
L
Points 2270 [Total 26668]| Ratings 5| Comments 2220| Invitations 0|Offline
S
L
1
L
P
C
1
Points 2114 [Total 8645]| Ratings 9| Comments 2024| Invitations 0|Online
S
L
C
P
C
1
L
L
P
C
1
Points 1731 [Total 17670]| Ratings 12| Comments 1611| Invitations 0|Offline
S
L
1
1
1
1
L
1
L
Points 1683 [Total 11463]| Ratings 0| Comments 1683| Invitations 0|Offline
S
L
P
C
L
P
C
P
C
L
P
C
P
C
P
C
Points 1509 [Total 18681]| Ratings 5| Comments 1459| Invitations 0|Offline
S
1
L
1
L
P
P
L
Points 609 [Total 11855]| Ratings 0| Comments 609| Invitations 0|Offline
S
L
Points 535 [Total 1205]| Ratings 0| Comments 535| Invitations 0|Offline
S
L
P
C
P
C
1
L
P
C
L
P
C
P
C
P
C
P
C
Points 530 [Total 19061]| Ratings 1| Comments 520| Invitations 0|Offline
S
1
L
L
Points 428 [Total 5552]| Ratings 4| Comments 388| Invitations 0|Offline
S
Points 64 [Total 64]| Ratings 2| Comments 34| Invitations 1|Offline
Home | Contact | Blog | About | Terms | Privacy | Social | ©2014 Purple Inc.