Question and answer
How do communication processes change depending on whether or not the situation is a crisis?
General principles that can positively affect your actions and communication in a crisis situation: Bring the situation under control, if possible. Always protect people first and property second. Analyze the situation to judge its newsworthiness. [ Don't create a crisis by jumping the gun. Many times the situation doesn't warrant media attention. Gather the facts - who, what, where, when, why,
how, what next. If necessary, activate your crisis management team. Act quickly; spare no expense to distribute the information you determine the media and others should have. Give the media as much information as possible; they'll get the information (perhaps inaccurately) from other sources. Don't speculate. If you don't know the facts say so and promise to get back to the media as soon as possible. Then be sure to do so. Protect the integrity and reputation of the organization. Report your own bad news. Don't allow another source to inform the media first. Perform an act of goodwill during or immediately after a crisis when appropriate and possible. Crisis communication planning can help you deal effectively with those unexpected disasters, emergencies or other unusual events that may cause unfavorable publicity for your organization. ]
Expert answered|hersheys|Points 65|
Question
Asked 6/22/2013 8:06:46 AM
0 Answers/Comments
Get an answer
New answers
Rating

There are no new answers.

Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
25,012,704 questions answered
Popular Conversations
A credit report is a _____.
5/2/2016 7:02:18 AM| 2 Answers
Where did Pure Land Buddhism first become ...
5/2/2016 7:37:41 AM| 2 Answers
2 2/3-5/6
Weegy: 4 1/3 - 5/6 - 1/2 is equal to 3 User: A 5-story building is 51.1 feet tall. How many feet tall is each story
5/2/2016 8:20:33 AM| 2 Answers
Which of the following is a transitional word found in this ...
Weegy: what's your question? User: Which of these words from the paragraph is NOT a transitional word or ...
5/2/2016 8:20:41 AM| 2 Answers
Which of the following technologies was NOT created during World War ...
Weegy: B. antibiotics User: Which of the following terms could be applied to the United States during the Cold ...
5/2/2016 8:37:12 AM| 2 Answers
What is Luminol?
5/2/2016 8:57:15 AM| 2 Answers
Weegy Stuff
S
Points 148 [Total 148] Ratings 7 Comments 78 Invitations 0 Offline
S
Points 112 [Total 112] Ratings 2 Comments 82 Invitations 1 Offline
S
1
L
L
P
R
P
L
P
P
R
Points 86 [Total 12338] Ratings 1 Comments 76 Invitations 0 Online
S
Points 38 [Total 107] Ratings 0 Comments 38 Invitations 0 Offline
S
Points 11 [Total 156] Ratings 0 Comments 11 Invitations 0 Offline
S
Points 1 [Total 1] Ratings 0 Comments 1 Invitations 0 Offline
S
R
Points 1 [Total 723] Ratings 0 Comments 1 Invitations 0 Offline
Points 0 [Total 0] Ratings 0 Comments 0 Invitations 0 Offline
Points 0 [Total 0] Ratings 0 Comments 0 Invitations 0 Offline
S
Points 0 [Total 0] Ratings 0 Comments 0 Invitations 0 Offline
* Excludes moderators and previous
winners (Include)
Home | Contact | Blog | About | Terms | Privacy | © Purple Inc.