Question and answer
How do communication processes change depending on whether or not the situation is a crisis?
General principles that can positively affect your actions and communication in a crisis situation: Bring the situation under control, if possible. Always protect people first and property second. Analyze the situation to judge its newsworthiness. [ Don't create a crisis by jumping the gun. Many times the situation doesn't warrant media attention. Gather the facts - who, what, where, when, why,
how, what next. If necessary, activate your crisis management team. Act quickly; spare no expense to distribute the information you determine the media and others should have. Give the media as much information as possible; they'll get the information (perhaps inaccurately) from other sources. Don't speculate. If you don't know the facts say so and promise to get back to the media as soon as possible. Then be sure to do so. Protect the integrity and reputation of the organization. Report your own bad news. Don't allow another source to inform the media first. Perform an act of goodwill during or immediately after a crisis when appropriate and possible. Crisis communication planning can help you deal effectively with those unexpected disasters, emergencies or other unusual events that may cause unfavorable publicity for your organization. ]
Expert answered|hersheys|Points 65|
Question
Asked 6/22/2013 8:06:46 AM
0 Answers/Comments
Ask a question
Not a good answer? Get an answer now. (Free)
New answers
Rating

There are no new answers.

Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
16,937,492 questions answered
Popular Conversations
Why do you think some teachers are better loved by students than ...
Weegy: I can totally relate to you because i have teachers who are my favorite and i treat her as my mom. [ Every time ...
7/24/2014 1:37:29 AM| 3 Answers
Find the equation of a line with the given points. (Put your answers ...
Weegy: The equation of a line with the points: (8, 1) (7, 9) is y = -8x + 65 User: Find the equation of a line with ...
7/24/2014 12:01:14 AM| 2 Answers
What had its roots in a computer networking system that the U.S. ...
Weegy: d. the Internet User: Clinton's first major initiative on_______________________ was unsucessful and failed ...
7/24/2014 7:16:31 AM| 2 Answers
Weegy Stuff
S
R
L
1
1
P
C
1
P
1
1
L
P
C
P
C
1
P
C
L
P
C
1
P
C
Points 2024 [Total 21024]| Ratings 1| Comments 2014| Invitations 0|Offline
S
L
P
C
P
C
1
L
P
C
L
P
C
P
C
P
C
Points 1917 [Total 17046]| Ratings 0| Comments 1917| Invitations 0|Offline
S
L
P
C
L
P
C
P
C
L
P
C
P
C
Points 1641 [Total 14196]| Ratings 1| Comments 1631| Invitations 0|Offline
S
L
1
Points 1433 [Total 3616]| Ratings 2| Comments 1413| Invitations 0|Offline
S
L
1
1
1
1
L
1
Points 1144 [Total 7321]| Ratings 2| Comments 1124| Invitations 0|Offline
S
1
L
Points 997 [Total 3133]| Ratings 6| Comments 937| Invitations 0|Offline
S
1
L
1
L
P
P
L
Points 888 [Total 10496]| Ratings 0| Comments 888| Invitations 0|Offline
S
1
L
Points 787 [Total 4463]| Ratings 2| Comments 767| Invitations 0|Offline
S
P
C
L
P
L
1
Points 734 [Total 5788]| Ratings 4| Comments 694| Invitations 0|Offline
S
Points 263 [Total 411]| Ratings 2| Comments 243| Invitations 0|Offline
Home | Contact | Archive | Blog | About | Terms | Privacy | Social | ©2014 Purple Inc.