What is the typical IT implementation process? What are the roles and responsibilities involved in system implementation?
The ERP vendor usually heads the installation process. However, the installation team also includes in-house technical experts. They test the system and check if features require customizing. [ Implementers must understand that although customizing can lead to improvements, it can also slow down implementation. It may also cause additional expenses. The time frame for full installation depends on the organization's size and changes made to the system.
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What is the typical IT implementation processNote:
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What is the typical IT implementation process:
It represents the beginning of the project implementation. This essential to the success of the project as it establishes and communicates the goals, boundaries and measurements for the project. [ The initiation phase will consist of one or more meetings between the Harvest project management team and key stake holders and management personnel from the customer to accomplish the following objectives:
Quantify and articulate the vision for the project – Develop a concise written statement of the purpose of the project.
Define the project size and time frame – Define what the project will entail and the general time frame for delivery.
Identify and assemble the team – Identify all groups and members of the Harvest and customer teams and their roles and responsibilities within the project.
Define the budget for the project – Identify the amount of funding available for the project and any stipulations as to how the funding should be allocated (i.e., 30% for software, 70% for services, etc.).
Identify initial risk – Identify any items or areas that may pose a risk to the success of the project. For example, pending legislation may change the requirements of a business process.
Identify feasible and measurable objectives and goals – Identify a set of measurable project objectives (i.e., computerize accounting records, increase speed of processing large volumes of paperwork by 25%, improve invoice processing accuracy by 15%, etc.) and business goals(i.e., increase profits by 20%, reduce financial costs by 30%, increase members by 10%).
Identify a method for monitoring project implementation progress – Identify the methods and system(s) that will be used to track and communicate the progress of the project.
Identify the change control process – Identify the process and participants that will be involved in approval of requested changes to the project.
Obtain agreement from all stakeholders – All participants should agree on the project criteria established during the project initiation phase.
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What are the roles and responsibilities involved in system implementation?
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