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Q: THREE of the "human skills" that a good Administrative Medical Assistant (MAA) needs to possess. Give a realistic medical office example of how the MAA could use ONE of these three skills.
A: Outside of the medical assistant qualifications gained through career training, there are some personal qualities that can help ensure success in the demanding health care industry, such as: Compassion—In order to work with sick or injured people, [ you need to have a strong sense of compassion and empathy. People skills—Dealing with illness or injury is tough. It can make people irrational,
emotional, or even angry. Therefore, you need to have a solid set of people skills in order to handle, with grace, any outburst of emotion directed at you. Organization—Since medical assisting can involve so many different types of tasks (administrative, clinical, and laboratory), you need to be able to stay organized in order to manage your time and multi-task efficiently. Communication—From instructing patients on post-procedure care to relaying laboratory results to physicians, communication is a huge part of a medical assistant's job. Therefore, it is of the utmost importance that you have the ability to express yourself clearly. Teamwork—Since medical assistants are often required to work alongside physicians, nurses, and many other health care professionals, you need to be able to work positively and proactively as part of a team. Discretion—You will be privy to private details about patients. Therefore, you need to have the ability to be discreet and not share the information with any unauthorized parties. ]
Expert answered|bolingit|Points 36|
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Asked 6/23/2013 1:38:37 AM
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