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Airline companies that attempt to improve customer relations by training their flight attendants, but not ticketing agents, are specifically guilty of (Points : 1) Failing to recognize the
need for change Opposition to change Short term fix approach Failure to systematically implement change
Airline companies that attempt to improve customer relations by training their flight attendants, but not ticketing agents, are specifically guilty of Failure to systematically implement change
Expert answered|ren15_05|Points 552|
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Asked 10/7/2013 11:27:31 PM
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“Interventions” with regard to organizational change are best characterized as (Points : 1) Unplanned activities that decrease the organization’s effectiveness Planned activities that decrease the organization’s effectiveness Unplanned activities that increase the organization’s effectiveness Planned activities that strive to increase the organization’s effectiveness
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Asked 10/1/2013 3:03:29 AM
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Which of the following is true regarding organizational structures? (Points : 1) Strategy follows structure Structure follows strategy Structure and strategy are established simultaneously Strategy does not address structure
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Updated 107 days ago|4/10/2016 2:16:16 AM
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Strategy follows structure is true regarding organizational structures.
Added 107 days ago|4/10/2016 2:16:16 AM
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