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Q: 7) __________ are teams that work to improve processes and customer service. A. Tiger teams B. Natural work groups C. Process improvement teams D. Self-directed work
teams E. Cross-functional teams
A: C. Process improvement teams are teams that work to improve processes and customer service.
Expert answered|andrewpallarca|Points 17890|
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Asked 12/23/2012 1:20:17 PM
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12) The development and dissemination of the basic seven tools of quality was the work of: A. Genichi Taguchi B. Philip Crosby C. Joseph Juran D. Kaoru Ishikawa E. W. Edwards Deming
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Updated 301 days ago|1/21/2017 10:07:41 AM
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13) One of the difficulties in satisfying customer requirements is that in a dynamic environment, customer needs are: A. constantly changing in services but remain fairly stable in manufacturing B. constantly changing in manufacturing but remain fairly stable in services C. not a priority for many firms D. constantly changing E. relatively stable
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Updated 73 days ago|9/6/2017 3:20:55 PM
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One of the difficulties in satisfying customer requirements is that in a dynamic environment, customer needs are constantly changing.
Added 73 days ago|9/6/2017 3:20:55 PM
This answer has been confirmed as correct and helpful.
Confirmed by Masamune [9/6/2017 3:48:56 PM]
22) _________ allows customers and customers to tie their systems together to enhance planning, and purchasing, and coordination. A. MRP B. CPM C. EDI D. PERT E. CRM
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Updated 5/1/2015 6:46:58 AM
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EDI allows customers and customers to tie their systems together to enhance planning, and purchasing, and coordination.

Added 5/1/2015 6:46:37 AM
This answer has been confirmed as correct and helpful.
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