social work. Human services degree programs have a core curriculum that trains students to observe patients and record information, conduct patient interviews, implement treatment plans, employ problem-solving techniques, handle crisis intervention matters, and use proper case management and referral procedures. Many programs utilize field work to give students hands-on experience. General education courses in liberal arts, sciences, and the humanities also are part of most curriculums. Most programs also offer specialized courses related to addictions, gerontology, child protection, and other areas. Many degree programs require completion of a supervised internship. Workers level of education often determines the kind of work they are assigned and the degree of responsibility that is given to them. For example, workers with no more than a high school education are likely to work in direct-care services and helping clients to fill out paperwork. They may receive extensive on-the-job training on how to perform these tasks. Workers with a college degree, however, might do supportive counseling, coordinate program activities, or manage a group home. Social and human service assistants with proven leadership ability, especially acquired from paid or volunteer experience in social services, often have greater autonomy in their work. Regardless of the academic or work background of employees, most employers provide some form of in-service training, such as seminars and workshops, to their employees. Other qualifications. These workers should have a strong desire to help others, effective communication skills, a sense of responsibility, and the ability to manage time effectively. ]