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Q: __________ refers to the efficiency with which a product achieves its intended purpose. A. Features B. Conformance C. Reliability D. Performance E. Serviceability
A: E. Performance refers to the efficiency with which a product achieves its intended purpose.
yeswey|Points 2437|
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Asked 3/11/2013 9:54:26 AM
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__________ are teams that work to improve processes and customer service. A. Tiger teams B. Cross-functional teams C. Self-directed work teams D. Natural work groups E. Process improvement teams
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Updated 5/31/2015 1:38:24 AM
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The development and dissemination of the basic seven tools of quality was the work of: A. W. Edwards Deming B. Joseph Juran C. Philip Crosby D. Kaoru Ishikawa E. Genichi Taguchi
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Updated 5/7/2014 9:58:40 AM
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The development and dissemination of the basic seven tools of quality was the work of: Kaoru Ishikawa.
Added 5/7/2014 9:58:39 AM
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The view of the customer that asserts that he or she is a valued asset to be managed is referred to as: A. cry of the customer B. opinion of the end user C. customer relationship management D. voice of the customer E. house of quality
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Updated 158 days ago|3/17/2017 1:36:26 AM
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The view of the customer that asserts that he or she is a valued asset to be managed is referred to as: Customer-Relationship Management.
Added 158 days ago|3/17/2017 1:36:26 AM
This answer has been confirmed as correct and helpful.
Confirmed by jeifunk [3/17/2017 2:47:56 AM]
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