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2.3 Explain different styles and tones of language and situations when they may be used for written communications
1. Communication between colleagues - peer to peer 2. Communication with clients - may have good or poor understanding of subject material. May need to adjust vocabulary or take more time 3. Communication with seniors, managers - 4. [ Formal letters to clients giving e.g. legal info 5. Letters to clients showing professionalism 6. Emails of different formality to colleagues, clients, senior
management 7. Telephone calls - different approaches to different people as above. ]
Expert answered|Fanboy|Points 60|
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Asked 1/17/2012 8:35:00 AM
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