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Q: 1. One of your customers has just said to you, "The service here is terrible." You should say:
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User: 1. One of your customers has just said to you, "The service here is terrible." You should say:

User: 2. A customer came to your department with an urgent question. You promised her that you would collect information about her question and answer it by noon. It will take you at least 20 minutes to gather the information needed to provide an answer. It is now 11:50 a.m. Your supervisor just scheduled a 30-minute meeting to start at noon. This meeting is for all employees in your department. You decide to:





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Asked 5/30/2013 5:26:16 PM
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