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) Business cases, process mapping, voice of the customer, change management, and problem/objective statements are used in the ______ Six Sigma process. A. improving B. controlling C. measuring D. analyzing E. defining
Business cases, process mapping, voice of the customer, change management, and problem/objective statements are used in the E. DEFINING Six Sigma process.
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User: ) Business cases, process mapping, voice of the customer, change management, and problem/objective statements are used in the ______ Six Sigma process. A. improving B. controlling C. measuring D. analyzing E. defining

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Asked 12/23/2012 4:13:37 PM
Updated 12/23/2012 4:39:46 PM
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Business cases, process mapping, voice of the customer, change management, and problem/objective statements are used in the E. DEFINING Six Sigma process.
Added 12/23/2012 4:39:46 PM
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3) Like engineers, operations managers are very concerned about product and process design. However, rather than focusing on only the technical aspects of those activities, operations concentrates on the __________ of these activities. A. Management B. Economics C. Marketing D. Staffing E. Financing
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