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Identify skills and approaches needed for resolving conflict
In order to resolve conflicts, one would need to use careful listening skills and a calm, unbiased and tactful approach that offers a compromise that both sides can accept. source:yahoo
Expert answered|sharpies|Points 8369|
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Asked 8/14/2012 3:36:09 PM
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what is the importance in working with others
Weegy: The principle of working together with your team should underpin how you operate. Managing people doesn't just mean acting as overseer, to see that they get their work done satisfactorily. [ It means involving people throughout the team in a creative role, to ensure that together you are all able to succeed. Involving people on broad issues is motivational. Never underestimate people. Their views can enhance everything: methods, standards, processes and overall effectiveness. Article Source: ] (More)
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Asked 8/14/2012 3:19:57 PM
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Identify skills and approaches needed for resolving conflict
Weegy: Conflict resolution is key in business negotiations at all levels. The venue has inherent conflicts. Regardless of whether the other party is internal or external, reasonable communicative and negotiation skills are mandatory at all levels. [ [ Companies should teach and stress good negotiation skills such as the following: 1. Courtesy and politeness are mandatory. Avoid confrontations. 2. Keep in mind that the other party is developing his/her position continually. 3. Prepare for a negotiation with a "target" position and a "floor" position. Your objective is to conclude the negotiation achieving a result as close to the target position as possible while never going beneath the floor.4. Do not reveal your strategy in front of the other party except to objectively explain your position in terms of an incremental offer or a counter offer. 5. Excuse yourself for outside caucuses or adjournments whenever it is necessary to study an offer, assess a situation or develop your next move. 6. It is always best to look at negotiations from a win/win perspective. Defend your position with documented facts. Look for openings in the other parties position. 7. Offer compromises and trade-offs of value to the other party in return for acceptance of your position. ] (More)
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Asked 8/14/2012 3:37:21 PM
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