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Q: 14) The model of reactive customer-driven quality shows: A. a firm’s quality performance is increasing while quality costs are decreasing B. a firm’s quality performance is increasing
while customer’s expectations are also increasing C. a firm’s quality performance is increasing while customer’s expectations are decreasing D. a firm’s quality performance is increasing while quality costs are also increasing E. a firm’s quality performance is decreasing while customer’s expectations are also decreasing
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Asked 12/23/2012 2:17:15 PM
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12) The development and dissemination of the basic seven tools of quality was the work of: A. Genichi Taguchi B. Philip Crosby C. Joseph Juran D. Kaoru Ishikawa E. W. Edwards Deming
Weegy: The development and dissemination of the basic seven tools of quality was the work of: W. Edwards Deming. (More)
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Expert Answered
Updated 328 days ago|1/21/2017 10:07:41 AM
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13) One of the difficulties in satisfying customer requirements is that in a dynamic environment, customer needs are: A. constantly changing in services but remain fairly stable in manufacturing B. constantly changing in manufacturing but remain fairly stable in services C. not a priority for many firms D. constantly changing E. relatively stable
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Not Answered
Updated 99 days ago|9/6/2017 3:20:55 PM
1 Answer/Comment
One of the difficulties in satisfying customer requirements is that in a dynamic environment, customer needs are constantly changing.
Added 99 days ago|9/6/2017 3:20:55 PM
This answer has been confirmed as correct and helpful.
Confirmed by Masamune [9/6/2017 3:48:56 PM]
22) _________ allows customers and customers to tie their systems together to enhance planning, and purchasing, and coordination. A. MRP B. CPM C. EDI D. PERT E. CRM
Weegy: E. CRM (More)
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Expert Answered
Updated 5/1/2015 6:46:58 AM
1 Answer/Comment

EDI allows customers and customers to tie their systems together to enhance planning, and purchasing, and coordination.

Added 5/1/2015 6:46:37 AM
This answer has been confirmed as correct and helpful.
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