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Q: identify five different skills or approaches that might help resolve conflict
A: There are five approaches to conflict. [ Your approach, based on your personality style and the other party’s style, will have a great impact on how and whether a conflict is resolved amicably. The five approaches are: Avoidance A person perceives that a conflict exists and withdraws from it, ignores it, or avoids the other party to the conflict. People with the avoidance style Do not appear
interested; act as if they do not want to be involved. Act passive or submissive at all times. Do not respond unless the other party pushes them. May be overly agreeable, conciliatory, and polite. Put the other party’s needs ahead of their own needs. Respond with statements such as “Whatever you want” and “It really doesn’t matter to me.” Accommodation One party sacrifices his own interests and allows the other party’s interests to take precedence in the interest of preserving the relationship. Accommodating personalities will Apologize freely; not risk offending the other party. Ask what the other party wants. Put the other party’s needs ahead of their own needs. Be very agreeable, conciliatory, and polite. Make concessions early and freely, even if the other party does not ask for them. Respond with statements such as “That sounds good to me” and “Whatever you think is best.” ]
Expert answered|jeffreymcmillan|Points 460|
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Asked 9/17/2013 2:44:29 AM
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