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Identify skills and approaches needed for resolving conflict?
In order to resolve conflicts, one would need to use careful listening skills and a calm, unbiased and tactful approach that offers a compromise that both sides can accept.
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User: 3.3 Identify skills and approaches needed for resolving conflict?

User: Identify skills and approaches needed for resolving conflict?





Weegy: In order to resolve conflicts, one would need to use careful listening skills and a calm, unbiased and tactful approach that offers a compromise that both sides can accept.
Expert answered|Droide|Points 120|

User: Identify different reasons why people communicate

Weegy: To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others, [ to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of children. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. Individuals communicate with carers to express their needs and preferences and to ensure they are met. As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. ]
Expert answered|Droide|Points 120|

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Asked 8/3/2013 7:32:46 AM
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Explain how effective communication affects all aspects of own work
Weegy: Through the effective communication, we can easily exchange every sort of information, our ideas with the people around and this thing can indirectly affect our work as the other people get to know our point clearly. [ ] User: Explain why it is important to observe an individual’s reactions when communicating with them Weegy: Communication is a 2-way process. [ It is not simply about sending a message, but also about knowing if the receiver has understood and processed the message properly. In face-to-face communication, the person listening may not always indicate verbally if they have understood or if they agree. Observing body language helps the speaker understand if the other person understands/agrees etc. Also, even if the other person replies verbally his or her body language may show that they have not really understood or agreed. Observation helps understand the effectiveness of communication. This is because Body Language ( part of non-verbal communication) is instinctive and more reliable than verbal communication in many cases. ] User: 4.1 explain the term ‘confidentiality’ Weegy: Confidentiality is the non-disclosure of some information except to an authorized person. [ In medicine, it is the ethical principle right that a physician will hold secret all information relating to a patient health, unless the patient gives consent authorizing the disclosure. ] User: 4.4 explain how and when to seek advice about confidentiality (More)
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Asked 8/3/2013 7:40:34 AM
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4.4 explain how and when to seek advice about confidentiality
Weegy: You should seek advice on confidentiality when ever you are asked to disclose information (whether in writing or verbally) about an identifiable individual. [ That includes information about both clients and colleagues. The only time it permissible to breach confidentiality is if you receive information, that an individual is considering actions that may bring harm to themselves or others. ] User: 4.3 describe situations where information normally considered to be confidential might need to be passed on Weegy: Sometimes confidential information disclosed by a client may need to be passed on to others: If there is a risk of danger or harm to the client, or other people, if abuse is suspected, or if there is suspected misconduct of a colleague, [ in respect of care of a client, (Whistle-blowing). You must inform the client why the information needs to be passed on to others, and that it is your responsibility to do so. ] User: 1.1 describe the duties and responsibilities of own role Weegy: “I have worked with my current employer for five year’s. I work with clients with a learning disability, within a supported housing setting. My current job role is as a ‘care assistant’. [ I am responsible for providing support to the service user’s, which includes: Personal care, assisting with meal preparation, assisting with medication, organising service user finances, assisting with meal planning, and maintaining records for service delivered. I received an induction training course when I first joined the company, which provided specialised training relating to the learning disability sector. I receive regular supervision with my line manager, where I can discuss any problems, and get support. I can also request training, and my manager can highlight areas where she thinks I would benefit from further training in. I attend regular refresher courses in training, so that I am up to date with the current standards required for my role. I treat all ... (More)
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Asked 8/3/2013 8:00:40 AM
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