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Q: What strategies can XYZ Health Department implement to provide high quality care and services to the county residents and to help increase customer satisfaction?
A: XYZ Health Department provides services to county residents. Budget cuts have forced the department to cut back on some services and lay off several staff, increasing the workload of other staff. [ Morale among staff has declined, and county residents have complained that they are not treated with dignity and respect and are not receiving high quality care and service. ]
Expert answered|ladysavanna|Points 20|
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Asked 4/27/2013 10:43:21 PM
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