Question and answer
describe ways of checking whether an individual with learning disabilities has understood a communication, and how to address any misunderstandings
How to Avoid Misunderstanding S.Y. Bowland describes how subtle racial or gender bias can lead to misunderstandings. In conflict situations, avoiding misunderstanding takes a lot of effort. [ Roger Fisher and William Ury list four skills that can improve communication in conflict situations. * The first is active listening. The goal of active listening, they say, is to understand your
opponent as well as you understand yourself. Pay close attention to what the other side is saying. Ask the opponent to clarify or repeat anything that is unclear or seems unreasonable (maybe it isn't, but you are interpreting it wrong). Attempt to repeat their case, as they have presented it, back to them. This shows that you are listening (which suggests that you care what they have to say) and that you understand what they have said. It does not indicate that you agree with what they said, nor do you have to. You just need to indicate that you do understand them. * Fisher and Ury's second rule is to speak directly to your opponent. This is not considered appropriate in some cultures, but when permitted, it helps to increase understanding. Avoid being distracted by others, or by other things going on in the same room. Focus on what you have to say, and on saying it in a way that your opponent can understand. * Their third rule is to speak about yourself, not about your opponent. Describe your own feelings and perceptions, rather than focusing on your opponent's motives, misdeeds, or failings. By saying, "I felt let down," rather than "You broke your promise," you will convey the same information, in a way that does not provoke a defensive or hostile reaction from your opponent. This is often referred to as using "I-statements" or "I-messages," rather than "you-messages." You-messages suggest blame, and encourage the recipient to deny wrongdoing or to blame in return. I-messages simply state a problem, without blaming someone for it. ]
Expert answered|jomsday|Points 375|
Question
Asked 4/18/2012 9:23:20 AM
0 Answers/Comments
Ask a question
Not a good answer? Get an answer now. (Free)
New answers
Rating

There are no new answers.

Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
16,946,054 questions answered
Popular Conversations
People who have the genetic disorder called hemophilia suffer from ...
Weegy: People who have the genetic disorder called hemophilia suffer from abnormally low levels of oxygen in the blood ...
7/27/2014 6:19:14 AM| 2 Answers
calculate the sum of 1/4 and 1/5
Weegy: 1/4 + 1/5 = 9/20 User: calculate the sum of 1/9 and 1/4 Weegy: 1/9 + 1/8 = 17/72
7/27/2014 3:52:21 PM| 2 Answers
A peer group is a _______ group composed of equal age individuals ...
Weegy: A peer group is a primary group composed of equal age individuals with similar characteristics. User: The ...
7/27/2014 5:21:49 PM| 2 Answers
The number on the bottom of the division line of a fraction is called ...
Weegy: The number on the bottom of the division line of a fraction is called the NUMERATOR.
7/27/2014 1:33:34 AM| 1 Answers
Weegy Stuff
S
R
L
1
1
P
C
1
P
1
1
L
P
C
P
C
1
P
C
L
P
C
1
P
C
Points 2248 [Total 21248]| Ratings 1| Comments 2238| Invitations 0|Offline
S
L
P
C
P
C
1
L
P
C
L
P
C
P
C
P
C
Points 2145 [Total 17274]| Ratings 0| Comments 2145| Invitations 0|Offline
S
L
P
C
L
P
C
P
C
L
P
C
P
C
Points 1901 [Total 14456]| Ratings 1| Comments 1891| Invitations 0|Offline
S
L
1
Points 1526 [Total 3709]| Ratings 2| Comments 1506| Invitations 0|Offline
S
L
1
1
1
1
L
1
Points 1284 [Total 7461]| Ratings 2| Comments 1264| Invitations 0|Offline
S
1
L
Points 1105 [Total 3241]| Ratings 7| Comments 1035| Invitations 0|Offline
S
1
L
1
L
P
P
L
Points 924 [Total 10532]| Ratings 0| Comments 924| Invitations 0|Offline
S
1
L
Points 817 [Total 4493]| Ratings 2| Comments 797| Invitations 0|Online
S
P
C
L
P
L
1
Points 772 [Total 5826]| Ratings 4| Comments 732| Invitations 0|Online
S
Points 275 [Total 423]| Ratings 2| Comments 255| Invitations 0|Offline
Home | Contact | Archive | Blog | About | Terms | Privacy | Social | ©2014 Purple Inc.