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Q: 1. Analyze the problems, issues, and tasks employees will have to solve to best provide such a service to customers. 2. Based on this analysis, what kind of work methods and procedures will be
needed to achieve your goals? In particular, what kind of operating system— small-batch, mass, or flexible production—will you use? 3. How will you organize employees and coordinate their activities? 4. What kinds of materials management techniques will you need to develop to control OMM costs and yet provide excellent customer service?
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Asked 4/25/2011 1:02:32 PM
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