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Q: Discuss the purpose and process of program evaluation, and then discuss the primary evidence that you think: would satisfy (1) the learners, (2) the facilitator, and (3) the agency financially
underwriting the program.
A: There are four steps of a good program evaluation. The first step is a reaction evaluation, in which information is gathered about how the participants are responding to program- things such as their favorite and least favorite parts of the program. [ The second step s a learning evaluation, where data is obtained about the principles, facts, and techniques that were acquired by the participants
(NOTE: this should include pretests and posttests). The third step is behavioral evaluation, which includes behavioral changes in the learner before and after the course. The fourth step is a results evaluation, or the results of factors found in routine records of organizations – the effects on turnover, cost, efficiency, frequency of tardiness/absence, etc. Given these four evaluations, a positive learning evaluation would likely satisfy the learner; a mostly positive reaction evaluation, a good learning evaluation, and a good behavioral evaluation would most satisfy me as a facilitator; and a good learning evaluation and results evaluation would most satisfy the agency. ]
Expert answered|emdjay23|Points 2212|
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Asked 8/31/2013 7:00:38 PM
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