
Do not underestimate the powers of nonverbal factors as you testify. Dr. Albert Mehrabian concluded that communication is made up of several ...
components:
What is said-the actual words spoken (7% of the total message communicate)
How it is said-tone of voice, pitch, modulation and like (38% of the message)
Nonverbal factors- body language, gestures, demeanor (55%)

Thus, the bulk of a message is conveyed not through which words are used but in how they are delivered. Never overlook the importance of how you ...
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User: Do not underestimate the powers of nonverbal factors as you testify. Dr. Albert Mehrabian concluded that communication is made up of several components:
What is said-the actual words spoken (7% of the total message communicate)
How it is said-tone of voice, pitch, modulation and like (38% of the message)
Nonverbal factors- body language, gestures, demeanor (55%)
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