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Q: Which of the following is the most traditional definition of quality?
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User: Which of the following is the most traditional definition of quality?

User: The three spheres of quality are

User: __________ is the process by which a leader influences a group to move toward the attainment of superordinate goals.

User: Which type of power is derived from the possession of special knowledge (or the assumption that a person has special knowledge)?

User: __________ goals are those goals that pertain to achieving a higher end that benefits not just the individual, but the group.

User: All of the activities associated with developing a product from concept development to final design and implementation is known as:

User: Business cases, process mapping, voice of the customer, change management, and problem/objective statements are used in the ______ Six Sigma process.

User: __________ are teams that work to improve processes and customer service.

User: While Deming is best known for his emphasis on the management of a system for improving quality, his thinking was based on the use of __________ to continually improve.

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Asked 10/29/2012 6:22:44 PM
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