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Q: Give two reasons why it is important to observe the reactions of an individual using the service when you are communicating with them .
A: It is also important to observe an individuals reaction when communicating with them because communicating is not just verbal. There is also what we call non-verbal. [ This type of communication skill makes use of symbols other than words to convey meaning. Generally, this type of communication skill depends upon the interpretation of the receiver of the message. This means that the message can
be delivered accurately or not, depending on the perception of the receiver. ]
vixson66|Points 206|
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Asked 5/3/2013 8:07:58 AM
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