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Q: explain the importance of continually improving knowledge and practice
A: Continuous improvement is deemed essential for organisations in achieving flexibility, responsiveness and the ability to adapt quickly to changes within the environment (Kaye & Anderson, 1999; Lillrank et al., 2001). [ A continuous improvement approach to business activities will enable an organisation to improve its competitive position either by increasing its revenue through improved
relationships with customers or by achieving cost efficiencies through process improvement. It is suggested that the achievement of such goals is dependent upon the organisation having a learning culture to promote improved performance. The decision to adopt continuous improvement in itself implies a learning approach, as the organisation will be focused on improving its current business operations. Learning develops insights, knowledge and associations between past actions, the effectiveness of those actions, and future actions (Fiol & Lyles, 1985). Organisational learning is about the acquisition of new knowledge and highlights the importance of acquiring and disseminating information to assist organisation actions (Miller, 1996).................. ]
Expert answered|sujaysen|Points 3672|
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Asked 2/11/2013 12:55:41 PM
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