Question and answer
what are the legal and organisational requirements for dealing with complaints in a health and social care setting
A complaint can be made by a person who receives or has received services from a responsible body or by a person who is affected or is likely to be affected by the action, [ omission or decision of the responsible body which is the subject of the complaint. A person can make a complaint on behalf of a person who has died, is a child, is unable to act because of physical or mental incapacity or
if they have been asked to do so by that person. If a complaint relates to services provided by more than one responsible body, the different organisations must co-operate with each other in handling the complaint and ensuring that the complainant receives a co-ordinated response. Each body must provide the other with relevant information and attend at any meetings which are reasonably required. Where a Local Authority considers that a complaint relates to care home standards, it must obtain the consent of the complainant before it contacts the relevant care home. If the complaint relates to social care, consent is required before details can be sent to the social care provider ]
Expert answered|selymi|Points 7512|
Question
Asked 2/20/2012 1:56:35 PM
0 Answers/Comments
Get an answer
New answers
Rating

There are no new answers.

Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
17,941,542 questions answered
Popular Conversations
Manhattan Island is __________. A. the largest island in Canada B. ...
Weegy: the manhattan island is the most highly populated island in north america. letter D would be the best answer. ...
10/22/2014 8:51:05 AM| 9 Answers
Arabian glass, which authorities believe appeared in the second half ...
Weegy: Obsidian, which was used by early man to make arrowheads, is a naturally occurring glass. 'which was used by ...
10/22/2014 10:45:16 AM| 3 Answers
What is the center of the circle that has a diameter whose endpoints ...
Weegy: The center of the circle that has a diameter whose endpoints are (2, 7) and (-6, -1) is (-2, 3) User: ...
10/22/2014 10:50:52 AM| 3 Answers
Perform the indicated operation. (8c 2 - 2c - 15) ÷ (4c + 5) = ...
Weegy: 3-3 = 0 User: Cool Scoops ice cream shop offers 60 different one-topping sundaes. If there are 12 flavors of ...
10/22/2014 11:16:59 AM| 3 Answers
Which kingdom contains only ...
Weegy: Which kingdom contains only producers? - D. Plantae
10/22/2014 7:29:36 AM| 2 Answers
Which words in the sentence make up the adjective phrase? Which word ...
Weegy: Which words in the sentence make up the adjective phrase? Which word does the adjective phrase modify? Bees ...
10/22/2014 9:30:59 AM| 2 Answers
Weegy Stuff
S
L
1
1
1
1
L
1
L
Points 2352 [Total 14727]| Ratings 0| Comments 2352| Invitations 0|Offline
S
L
1
L
P
C
1
P
C
1
L
Points 1586 [Total 11067]| Ratings 4| Comments 1546| Invitations 0|Offline
S
1
L
1
L
P
P
L
Points 823 [Total 13052]| Ratings 0| Comments 823| Invitations 0|Offline
S
L
Points 524 [Total 1923]| Ratings 0| Comments 524| Invitations 0|Offline
S
1
L
L
Points 483 [Total 6277]| Ratings 3| Comments 453| Invitations 0|Offline
S
Points 482 [Total 482]| Ratings 0| Comments 452| Invitations 3|Offline
S
Points 431 [Total 432]| Ratings 6| Comments 371| Invitations 0|Offline
S
Points 270 [Total 270]| Ratings 1| Comments 260| Invitations 0|Offline
S
P
C
L
P
L
1
Points 48 [Total 6282]| Ratings 0| Comments 48| Invitations 0|Offline
S
Points 27 [Total 27]| Ratings 0| Comments 27| Invitations 0|Offline
Home | Contact | Blog | About | Terms | Privacy | Social | ©2014 Purple Inc.