Question and answer
what are the legal and organisational requirements for dealing with complaints in a health and social care setting
A complaint can be made by a person who receives or has received services from a responsible body or by a person who is affected or is likely to be affected by the action, [ omission or decision of the responsible body which is the subject of the complaint. A person can make a complaint on behalf of a person who has died, is a child, is unable to act because of physical or mental incapacity or
if they have been asked to do so by that person. If a complaint relates to services provided by more than one responsible body, the different organisations must co-operate with each other in handling the complaint and ensuring that the complainant receives a co-ordinated response. Each body must provide the other with relevant information and attend at any meetings which are reasonably required. Where a Local Authority considers that a complaint relates to care home standards, it must obtain the consent of the complainant before it contacts the relevant care home. If the complaint relates to social care, consent is required before details can be sent to the social care provider ]
Expert answered|selymi|Points 7512|
Question
Asked 2/20/2012 1:56:35 PM
0 Answers/Comments
Get an answer
New answers
Rating

There are no new answers.

Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
23,938,827 questions answered
Popular Conversations
Select the verbal; indicate whether it is a participle, gerund, or ...
Weegy: The verbal is "to be done". It is an infinitive and functions as the object of the sentnece. User: Identify ...
2/11/2016 12:57:37 AM| 2 Answers
Austrian-Serbian hostilities initiated World War I. True False NEXT
Weegy: Austrian-Serbian hostilities initiated World War I. False. User: The American reinforcements prevented the ...
2/11/2016 7:33:00 AM| 2 Answers
(x + 5)(x + 2)?
2/11/2016 8:11:42 AM| 2 Answers
Simplify 8(x + 6) - 5(x + 8). 3x + 8 13x - 8 3x + 42 User: Solve ...
Weegy: 3x - 5x + 8x + x = 42 -2x + 9x = 42 7x = 42 x = 6 User: Find the product. (y 2 - 3)(y 4 - 6y 2 + 9) y6 - ...
2/11/2016 12:29:43 PM| 2 Answers
Match the world leader with his nation. 1. Fidel Castro Soviet ...
Weegy: What is your question about this wars? User: The main building of the United Nations is located in ...
2/11/2016 12:55:05 PM| 2 Answers
Weegy Stuff
S
Points 343 [Total 740] Ratings 0 Comments 343 Invitations 0 Offline
S
P
P
L
Points 240 [Total 1047] Ratings 0 Comments 240 Invitations 0 Offline
S
1
L
L
P
R
P
L
P
Points 124 [Total 11297] Ratings 0 Comments 124 Invitations 0 Online
S
L
P
Points 63 [Total 2131] Ratings 0 Comments 63 Invitations 0 Offline
S
Points 12 [Total 23] Ratings 1 Comments 2 Invitations 0 Offline
S
Points 4 [Total 904] Ratings 0 Comments 4 Invitations 0 Offline
S
Points 2 [Total 5] Ratings 0 Comments 2 Invitations 0 Offline
S
Points 2 [Total 2] Ratings 0 Comments 2 Invitations 0 Offline
S
Points 1 [Total 2] Ratings 0 Comments 1 Invitations 0 Offline
S
R
Points 1 [Total 196] Ratings 0 Comments 1 Invitations 0 Offline
* Excludes moderators and previous
winners (Include)