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The view of the customer that asserts that he or she is a valued asset to be managed is referred to as: A. opinion of the end user B. customer relationship management C. house of quality D. voice of the customer E. cry of the customer
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Updated 3/30/2016 6:14:04 AM
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The view of the customer that asserts that he or she is a valued asset to be managed is referred to as: Customer-Relationship Management.
Added 3/30/2016 6:14:04 AM
This answer has been confirmed as correct, not copied, and helpful.
Confirmed by Andrew. [3/30/2016 8:15:32 AM]
The design of the quality system must have focus, and this focus can be achieved by: A. customers B. a strategic framework C. information systems D. planning E. leadership
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Updated 6/27/2015 7:43:08 PM
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The design of the quality system must have focus, and this focus can be achieved by: a strategic framework.

Added 6/27/2015 7:43:08 PM
This answer has been confirmed as correct, not copied, and helpful.
Confirmed by yumdrea [6/27/2015 7:49:40 PM]
__________ is concerned with monitoring process capability and process stability. A. Statistical process control B. Reengineering C. Concurrent engineering D. Life testing E. Redundancy testing
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Updated 6/18/2015 2:26:28 PM
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Statistical process control is concerned with monitoring process capability and process stability.

Added 6/18/2015 2:26:28 PM
This answer has been confirmed as correct, not copied, and helpful.
Confirmed by Andrew. [6/18/2015 4:17:10 PM]
3) Like engineers, operations managers are very concerned about product and process design. However, rather than focusing on only the technical aspects of those activities, operations concentrates on the __________ of these activities. A. Management B. Economics C. Marketing D. Staffing E. Financing
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Updated 246 days ago|8/22/2016 9:06:25 PM
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Like engineers, operations managers are very concerned about product and process design. However, rather than focusing on only the technical aspects of those activities, operations concentrates on the management of these activities.
Added 246 days ago|8/22/2016 9:06:25 PM
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