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explain why is important that individuals know how to make a complaint
They have a right to complain if they are not happy with something they need to talk to someone to try and make it better.
Expert answered|summerloor|Points 50|
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Asked 9/20/2013 3:32:15 PM
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describe own role in responding to complaints as own duty of care
Weegy: As a care worker you owe a duty of care to the people you support, your colleagues, your employer, yourself and the public interest. [ Everyone has a duty of care – it is not something that you can opt out of. When acting in a person’s best interests you must do so with their consent unless you have evidence that the person lacks capacity to make that particular decision at the time it needs to be made. ] (More)
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Asked 9/20/2013 4:39:09 PM
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